ICT Technical Support Specialist
1 week ago
We are seeking a highly motivated and skilled ICT Technical Support Specialist to join our team at Ubi. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical support to our clients.
Key Responsibilities- Provide technical support and troubleshooting for our clients' digital systems
- Monitor and maintain system performance, resolving system user queries and resolving faults in a helpdesk environment
- Build, test, and integrate end-to-end customer solutions to support customer communication services
- Build, test, and maintain core wi-fi networks, working with suppliers and customers
- Authorised to work in the UK
- Full UK driving licence for at least a year
- Ability to work in a fast-paced environment and prioritise tasks effectively
- Excellent communication and problem-solving skills
- Salary of £18,000 per annum whilst you learn and develop your trade
- Company pension
- Day's holiday given for your birthday
At Ubi, we are a leading provider of cloud telecoms, IT services, SAAS, and security solutions across the South West. We partner with industry leaders like Ericsson-LG, Draytek, and more to deliver cutting-edge solutions.
We are committed to delivering exceptional service and need more technicians to help us keep to our high standards. You will receive training in cloud telecoms, wi-fi services, SaaS, networking, data infrastructure, and customer service.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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