Technical Support Analyst

7 days ago


Newton Abbot, Devon, United Kingdom Ashdown Group Full time

Ashdown Group is seeking a skilled IT Support Specialist to join our team in Newton Abbot, Devon. As a key member of our IT department, you will be responsible for providing high-quality technical support to our internal users.

Key Responsibilities:

  • Provide helpdesk and desktop support for internal users
  • Take IT issues through to resolution, ensuring a high level of customer satisfaction
  • Support technologies including Office 365, Windows OS, remote desktop services, basic networking, and Windows Server
  • Perform PC/Laptop troubleshooting and maintenance

Requirements:

  • Previous IT support experience, preferably in a helpdesk or service desk role
  • Ability to commute to Newton Abbot daily
  • Personable nature with strong problem-solving skills
  • Excellent customer service skills and a desire to learn

About the Role:

This is a fantastic opportunity for someone with a passion for IT to join a reputable organisation and build a career in technical support. If you are a motivated and customer-focused individual with a strong technical background, we encourage you to apply.



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