Technical Support Analyst
7 days ago
Ashdown Group is seeking a skilled IT Support Specialist to join our team in Newton Abbot, Devon. As a key member of our IT department, you will be responsible for providing high-quality technical support to our internal users.
Key Responsibilities:
- Provide helpdesk and desktop support for internal users
- Take IT issues through to resolution, ensuring a high level of customer satisfaction
- Support technologies including Office 365, Windows OS, remote desktop services, basic networking, and Windows Server
- Perform PC/Laptop troubleshooting and maintenance
Requirements:
- Previous IT support experience, preferably in a helpdesk or service desk role
- Ability to commute to Newton Abbot daily
- Personable nature with strong problem-solving skills
- Excellent customer service skills and a desire to learn
About the Role:
This is a fantastic opportunity for someone with a passion for IT to join a reputable organisation and build a career in technical support. If you are a motivated and customer-focused individual with a strong technical background, we encourage you to apply.
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