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ICT Level 3 Apprenticeship Opportunity
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Technical Support Specialist Apprenticeship
2 months ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Digital Communications Technician Apprentice. As a key member of our technical support team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our digital systems.
Key Responsibilities- Provide technical support to customers via digital channels, remotely, and face-to-face
- Monitor and maintain system performance, resolving system user queries and faults in a helpdesk environment
- Build, test, and integrate end-to-end customer solutions to support customer communication services
- Build, test, and maintain core wi-fi networks, working with suppliers and customers
- Authorised to work in the UK
- Full UK driving licence for at least a year
- Ability to work in a fast-paced environment and prioritise tasks effectively
- Strong communication and problem-solving skills
- Salary of £18,000 per annum whilst you learn and develop your trade
- Company pension
- Days holiday given for your birthday
At Ubi, we are a leading provider of cloud telecoms, IT services, SAAS, and security solutions across the South West. We partner with industry leaders to deliver cutting-edge solutions and are committed to excellence in customer service.
