Senior IT Support Professional

2 weeks ago


Nottingham, Nottingham, United Kingdom Nextech Group Limited Full time
Job Overview

We are a leading technology company based in Nottingham, known for providing exceptional IT services and support to a diverse range of clients and internal teams. As a Senior IT Engineer, you will be part of our dedicated technical services team, responsible for managing and maintaining our IT infrastructure.

Job Description

The successful candidate will have a strong background in IT, with experience in hardware, software, and network support. You will be responsible for:

  • Providing expert technical support for hardware, software, and network issues.
  • Leading and managing IT projects, including installations, upgrades, and system migrations.
  • Monitoring and maintaining IT systems, ensuring maximum uptime and performance.
  • Troubleshooting complex IT issues and ensuring prompt resolution to minimize downtime.
  • Administering and maintaining Windows and Linux servers, ensuring security, backups, and patching are up to date.
Skills & Experience
  • A minimum of 5 years of experience in an IT Technician or IT Support role.
  • Strong knowledge of networking, hardware, software, and security best practices.
  • Proficiency in Windows Server, Active Directory, Office 365, and virtualisation technologies (VMware, Hyper-V).
  • Experience with network configuration, including VLANs, VPNs, firewalls, and switches.
  • Strong problem-solving skills with a proactive approach to IT support.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Benefits
  • A competitive salary based on experience (£40,000 +).
  • A company pension scheme and healthcare benefits.
  • Opportunities for professional development and certification support.


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