Senior Onboarding Training Specialist

2 weeks ago


Manchester, United Kingdom CV-Library Full time

Role Overview

This is a chance to support the growth of an exciting onboarding operation at a scaling fintech, with exposure to stakeholders across different domains including risk, product, and operational readiness.

We'll look to you to develop and deliver excellent financial crime and onboarding training. You'll work closely with the Onboarding Management team and stakeholders across Mettle and NatWest Boxed to identify, assess, and deliver targeted and strategic learning to new and experienced Financial Crime Onboarding Analysts.

Job Description

  • Engage with colleagues and stakeholders, building relationships across the business.
  • Support Onboarding Managers with maintaining and developing best practices guides and with delivering standard operating procedure (SOP) changes.
  • Support project delivery and control enhancements as a financial crime and onboarding subject matter expert, leading on changes related to training.

Requirements

  • A passion for coaching, learning, and development.
  • A working knowledge of business banking and onboarding due diligence.
  • Excellent written communication skills and a flair for producing visually engaging content.
  • A passion for detecting and preventing financial crime.

The salary range for this role is approximately £55,000 - £65,000 per annum, depending on experience.



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