Client Onboarding Specialist

9 hours ago


Manchester, United Kingdom Street Group Full time
About the Role

We are seeking a highly skilled Client Onboarding Specialist to join our team at Street Group. In this role, you will be responsible for managing your own pipeline of projects and guiding our clients through the onboarding process.

You will work closely with our agents to support them in solving real-world challenges in property sales, lettings accounting, and property management. This includes transitioning client data and configuring their new account on Street.co.uk.

As an integral part of our team, you will find it rewarding to help agents fix problems and improve their workflows. Your primary goal is to ensure a smooth migration to our platform, setting clear expectations and delivering exceptional results.

Key Responsibilities:

  • Building Strong Client Relationships: Develop ongoing satisfaction and conduct follow-up calls to address any needs or concerns.
  • Growth Opportunities: Enjoy guilt-free time off with £1000 towards a holiday after your first year, as well as £500 yearly for career development.
  • Benefits Package: Includes enhanced maternity, paternity, and adoption pay, public transport season ticket loans, paid menopause leave, cycle to work scheme, electric car salary sacrifice scheme, and more.

Interview Process: The interview process consists of three stages: an introductory call, a hiring manager interview with a short task, and a final interview with the Head of Operations.

Estimated Salary: Up to £30,000 per annum.



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