Front of House Manager

2 days ago


Cannock, Staffordshire, United Kingdom Slim Chickens Full time
Lead the Front Lines at Slim Chickens

We're on the hunt for a dynamic Front of House Supervisor to join our growing team at Slim Chickens As a key member of our front-of-house operations, you'll be responsible for ensuring seamless service, leading and mentoring our team, and delivering outstanding customer experiences.

What You'll Be Doing:
  • Supervising and coordinating front-of-house operations to ensure exceptional service.
  • Leading, mentoring, and motivating the front-of-house team to deliver top-notch customer experiences.
  • Ensuring the highest standards of customer service, cleanliness, and presentation.
  • Managing guest relations, handling any issues, and ensuring customer satisfaction.
  • Assisting with staff training and development to uphold our brand standards.
  • Supporting the management team in driving sales and achieving business goals.
  • Creating a welcoming and positive atmosphere where both staff and guests thrive.
What We're Looking For:
  • Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
  • A natural leader with the ability to inspire and guide a team.
  • A passion for hospitality and delivering exceptional service.
  • Excellent communication and interpersonal skills.
  • Strong organisational abilities and attention to detail.
  • Ability to stay calm and efficient under pressure.
  • Flexibility to work various shifts, including weekends and bank holidays.
Why You'll Love It Here:
  • Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands.
  • Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock Up on Favourites: Get 20% off at Carluccio's retail gift shop & deli.
  • Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
  • Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
  • Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Referral Rewards: Earn bonuses by referring friends to join our team.
  • Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
  • Flexible Working: Find a work-life balance with flexible scheduling options.
  • Performance Bonuses: Earn more with bonuses that reward your dedication and success.

If you're ready to lead the front of house, support a fantastic team, and help create an unforgettable experience for our guests, Slim Chickens is where you need to be



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