Trainee Front of House Associate

4 weeks ago

Cannock, Staffordshire, United Kingdom WAGAMAMA LIMITED Full time
Position: Trainee Front of House Associate | Part-Time

We are seeking enthusiastic individuals to embark on a rewarding journey within the Wagamama community, paving the way for a fulfilling career in hospitality.

At Wagamama, we are dedicated to nourishing the soul through our culinary offerings. With over 160 restaurants across the UK, our mission is to provide a unique dining experience inspired by vibrant Japanese ramen bars, celebrating the essence of Asian cuisine.

Role Overview |

As a Trainee Front of House Associate, you will be instrumental in delivering exceptional service to our guests, ensuring they feel welcomed and valued. Your responsibilities will include greeting guests upon arrival, managing their orders, and creating memorable dining experiences. Collaborating with a diverse and talented team, you will not only acquire essential skills but also forge lasting friendships while contributing to the overall guest experience. If you are eager to kickstart your career in hospitality and develop valuable skills, this role is ideal for you.

As an apprentice, you will participate in our comprehensive training program, starting at Level 2, which will immerse you in the hospitality sector and highlight the significance of your contributions to the business. Our training is facilitated by Lifetime Training, who will assign you a personal learning coach to guide you throughout the program, ensuring you gain confidence in your skills and successfully complete your training, earning a nationally recognized qualification.

Benefits |
  • Competitive hourly wage of £11.44 + average tips of £2.80 per hour*
  • Free food allowance of £14 - £25 for each shift
  • 50% discount at Wagamama and 30% off at all other TRG brands for family and friends
  • Pension scheme and 28 days of holiday
  • Dedicated training upon commencement
  • Opportunities for internal progression and fully funded apprenticeship programs
  • Kintsugi wellness benefits, including access to counselors, cycle-to-work scheme, and discounted gym memberships
  • Family-friendly policies, offering 26 weeks of full pay and 13 weeks of half pay for expectant parents or those adopting
  • Financial wellbeing support, including access to loans repaid through salary for unexpected expenses
Candidate Profile |

We are looking for individuals who resonate with our values and can embody the Wagamama ethos in their work. A strong team player who thrives in a dynamic environment, you will possess excellent interpersonal skills, enabling you to leave a lasting impression and provide an outstanding experience for our guests. A genuine interest in fresh food and connecting with people is essential. As this is an apprenticeship, prior experience is not required—just a passion for learning and growing.

The Wagamama Philosophy |

At the heart of our operations lies the principle of Kaizen, meaning 'good change.' This philosophy influences every aspect of our business, driving us to seek improvement in our food, our mindset, and our practices. For three decades, we have embraced diversity, valuing individuality over conformity and fostering an inclusive environment where everyone’s unique story is welcomed. We are committed to building trust and support within our teams, creating safe spaces for open dialogue and genuine connections.

Be Yourself. Be Wagamama.

Wagamama proudly supports disability confidence.

*All tips are distributed to our team members. Average tips are based on front-of-house positions across our UK restaurants. Actual tips may vary by location and are at the discretion of our guests.

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