Divisional Director

5 days ago

London, Greater London, United Kingdom ABM UK Full time
About the Role

We are seeking an experienced Divisional Director to lead our Technical Solutions business in the UK. As a key member of our senior leadership team, you will be responsible for driving the strategic direction of our operations and ensuring the delivery of our business objectives.

Key Responsibilities
  • Operational Excellence: Ensure compliance with all safety, security, environmental, compliance, and quality standards and procedures established by our company, our clients, and regulatory authorities.
  • Strategic Leadership: Deliver the strategy and deploy operational and customer excellence, ensuring day-to-day and future operations with tactical decisions aligned with business goals.
  • Financial Management: Fully responsible for the financial performance of your division, actively controlling revenue, profit, and debt management.
  • Operational Efficiency: Streamline operational efficiencies to meet and surpass on-time delivery targets and implement improved operating procedures.
  • Team Leadership: Lead and control the operations and services at all locations within the division.
  • Client Relationships: Maintain and promote positive relationships with client representatives.
  • Resource Management: Ensure operations and related services at all locations within the division are provided with the necessary equipment, assets, people, and processes.
  • Communication: Communicate effectively with team members and clients to ensure monitoring of and fulfillment of performance requirements and reporting.
  • Performance Management: Review operational performance metrics with the clients and internal team.
  • Business Development: Deliver and implement business strategic objectives annually and measure and review performance against goals for direct reports and the wider team.
  • Talent Management: Establish and maintain effective communication and working relationships with all team members.
  • Training and Development: Responsible for training and mentoring all direct reports and wider teams.
  • Compliance: Oversee hiring and performance management of general and regional managers and account managers within the division.
  • Collaboration: Support, work with, and agree with Shared Services necessary support direction and resources as part of the Enterprise business approach.
  • Financial Planning: Prepare for and participate in weekly leadership calls within Technical Services UK and wider UK businesses as part of the UK leadership team.
  • Continuous Improvement: Foster collaborative working across all IG's and promote new technology, data reporting, and innovation to support the growth and sustainment of the business.
  • Risk Management: Prepare for and lead monthly, quarterly, and annual financial reviews for the operational business.
  • Divisional Planning: Ensure that planned profits of the division are realised through effective financial controls, forecasting, and management.
  • Proposal Development: Responsible for the delivery of proposals and risk management in response to RFPs and other bids within the business in conjunction with Commercial and Sales teams.
  • Sales and Marketing: Participate and/or lead in sales and operational presentations to clients as well as building organic growth of present customers.
  • Cash Management: Ensure all accounts are timely paid and up to date managing cash collection flows and aged debt.
  • Compliance Training: Oversee the compliance training programmes at each operation within the division and ensure that all training documents are properly maintained in training files or databases.
  • Client Engagement: Ensure an active client engagement programme and follow-up actions is maintained within the division.
  • Business Development Growth: Supporting business development growth, identifying potential mergers and acquisition (M&A) and large-scale TUPE's within region in conjunction with Commercial.
Requirements
  • Education: Degree or equivalent experience in an Engineering discipline – RICS/Ba/HND/HNC/C&G.
  • Experience: Proven experience of at least 5 years as an operations director, divisional director, or other senior managerial position.
  • Leadership: Precious experience of managing geographically diverse teams.
  • Strategic Planning: Demonstrable experience in delivering strategic growth and financial business plans.
  • Transformational Change: Proven track record of driving and delivering transformational change.
  • Market Knowledge: Thorough knowledge of market changes and forces that may influence the business.
  • Financial Acumen: Strong understanding of corporate finance and measures of performance.
  • Regulatory Compliance: Familiar with H&S, Security, and Corporate law and management best practice.
  • Commercial Awareness: Commercially and business astute with an entrepreneurial and enquiring mindset previously held P&L responsibility in excess of £5m per annum.
  • Communication Skills: Strong written and oral presentation skills as well as organisational skills.
  • Leadership Qualities: Natural, charismatic people leader with the ability to operate and influence at all levels and strong desire to progress as an individual.
  • Resilience: Highly resilient with the ability to react quickly to change in a fast-moving, complex business.
  • Decision-Making: Proven track record of being able to make fast and sound business decisions.
  • Problem-Solving: Proven analytical and problem-solving skills.
Desirable
  • Business Qualification: Business qualification such as an MBA.
  • Safety Programme: Completed Senior Executive Programme for IOSH or similar safety programme.

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