Groups Coordinator
6 days ago
About the Role
The Groups Coordinator will be responsible for coordinating and managing groups of guests at the Hyatt Place London Heathrow Airport. This will include ensuring that all guests have a seamless and enjoyable experience during their stay.
Key Responsibilities
- Coordinate and manage group bookings and arrivals
- Ensure that all guests have a smooth and enjoyable experience during their stay
- Work closely with the hotel team to ensure that all group needs are met
- Provide excellent customer service to all guests
- Assist with the planning and execution of group events and activities
Requirements
- Excellent communication and organizational skills
- Ability to work well under pressure and as part of a team
- Previous experience in a customer-facing role
- Knowledge of the hotel industry and group management
About Hyatt Place London Heathrow Airport
Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.
Our Values
At Hyatt, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing guide everything we do. We are passionate about diversity, equity and inclusion, and our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to our Employee Assistance Programme and Headspace membership
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