Dental Receptionist

4 weeks ago


Bristol, Bristol, United Kingdom Bupa Dental Care Full time
Bupa Dental Care Job Opportunity

We are seeking a highly skilled and organized Dental Receptionist to join our team at Bupa Dental Care in Bristol Whitchurch. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities:
  • Meet and greet patients, providing a warm and welcoming experience
  • Manage patient appointments, bookings, and records with accuracy and efficiency
  • Coordinate care packages and communicate with patients and clinicians
  • Upsell Bupa Dental Care products and services, promoting patient well-being
  • Provide exceptional customer service, responding to patient inquiries and concerns
  • Support the Practice Manager and clinical team with administrative tasks
  • Handle patient payments and maintain confidentiality
Requirements:
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication and interpersonal skills, with the ability to work in a fast-paced environment
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Ability to promote company products and services, with a focus on patient well-being
  • Preferred experience with Dentally software
What We Offer:
  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing free support, advice, and treatment for various health-related issues
  • My Bupa Extras, offering discounts at popular retailers and fitness facilities
  • Employee Assistance Programme, Family Mental HealthLine, and Personal Energy wellbeing programme
  • Discounted dental insurance and additional health and wellbeing benefits
  • Wagestream, allowing access to income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care

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