Dental Receptionist
2 weeks ago
Bupa Dental Care is seeking a skilled Dental Receptionist to join their team in Bristol Downend.
About the Role
- Meet and greet patients, providing a positive first impression and patient journey.
- Manage appointments, answer phone calls, and update patient records.
- Coordinate care packages for patients, working closely with clinicians.
- Promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims.
- Provide excellent customer service, both face-to-face and via email.
- Support the Practice Manager and clinical team in maintaining a smooth practice operation.
- Handle payments and maintain patient confidentiality.
Requirements
- Ability to work positively and professionally in a fast-paced environment.
- Previous administration or reception experience, preferably in a healthcare setting.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Word and Outlook, with excellent organizational skills.
- Experience promoting company products and services.
- Prior experience with Dentally is a plus.
Benefits
- Competitive pay rates and opportunities for growth through training and development.
- Access to MyHealthcare, providing support, advice, and treatment for various health-related issues.
- My Bupa Extras, offering discounts at popular retailers and fitness facilities.
- Employee Assistance Program, Family Mental HealthLine, and Personal Energy wellbeing program.
- Discounted dental insurance for immediate family members.
- Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine.
- Wagestream, allowing access to income before payday.
- Access to career pathways and support throughout your working life with Bupa Dental Care.
Why Bupa Dental Care?
We make life better for millions, including yours. Our benefits package is designed to support your overall wellbeing and career growth.
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