Dental Receptionist

1 month ago


Bristol, Bristol, United Kingdom Bupa Dental Care Full time

Job Title: Dental Receptionist

Job Summary:

Bupa Dental Care is seeking a skilled and friendly Dental Receptionist to join their team in Bristol Whitchurch. As a Dental Receptionist, you will be the first point of contact for patients, providing a warm and welcoming experience. You will be responsible for managing appointments, handling patient records, and ensuring the smooth operation of the practice.

Key Responsibilities:

  • Meet and greet patients, providing a great first impression and patient journey
  • Booking and amending appointments, answering the phone, updating patient records
  • Co-ordinating the care packages for our patients that has been provided by our clinicians
  • Confident in promoting and upselling Bupa Dental Care products and services
  • Excellent customer service skills face to face, telephone and via email
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Handling payments
  • Accessing sensitive information whilst maintaining patient confidentiality

Requirements:

  • Ability to be positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably within a healthcare setting
  • Strong communication skills face to face, via telephone and email
  • Proficient with Microsoft Word and Outlook with overall strong organisation skills
  • Previous experience with promoting company products and services
  • Preferred Dentally experience

Benefits:

  • Competitive pay rates and the opportunity to increase this through training and development
  • Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues
  • My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing
  • Access to discounts at a wide variety of gyms and fitness facilities across the UK
  • Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa's own wellbeing programme
  • Discounted dental insurance which can be extended to immediate family members
  • Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan
  • Wagestream – Access your income before payday, if and when you need it
  • Access to career pathways and support throughout your working life with Bupa Dental Care

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