Dental Receptionist

4 weeks ago


Bristol, Bristol, United Kingdom Bupa Dental Care Full time

We are seeking a skilled Dental Receptionist to join our experienced team at Bupa Dental Care Bristol Whitchurch. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities:

  • Meet and greet patients, providing a warm and welcoming first impression
  • Booking and amending appointments, answering phone calls, and updating patient records
  • Coordinating care packages for our patients, as provided by our clinicians
  • Confidently promoting and upselling Bupa Dental Care products and services
  • Providing excellent customer service face-to-face, over the phone, and via email
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Handling payments and accessing sensitive information while maintaining patient confidentiality

Requirements:

  • Ability to be positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably within a healthcare setting
  • Strong communication skills, both face-to-face and over the phone
  • Proficient in Microsoft Word and Outlook, with strong organizational skills
  • Previous experience promoting company products and services
  • Preferred experience with Dentally

What We Offer:

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy access to free support, advice, and treatment for various health-related issues
  • My Bupa Extras, offering discounts at popular retailers and a range of tools and information to support financial wellbeing
  • Access to discounted dental insurance, which can be extended to immediate family members
  • Additional health and wellbeing benefits, including Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan
  • Wagestream, allowing access to income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care


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