Dental Receptionist
4 weeks ago
We are seeking a skilled Dental Receptionist to join our experienced team at Bupa Dental Care Bristol Whitchurch. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities:
- Meet and greet patients, providing a warm and welcoming first impression
- Booking and amending appointments, answering phone calls, and updating patient records
- Coordinating care packages for our patients, as provided by our clinicians
- Confidently promoting and upselling Bupa Dental Care products and services
- Providing excellent customer service face-to-face, over the phone, and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments and accessing sensitive information while maintaining patient confidentiality
Requirements:
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills, both face-to-face and over the phone
- Proficient in Microsoft Word and Outlook, with strong organizational skills
- Previous experience promoting company products and services
- Preferred experience with Dentally
What We Offer:
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare, providing quick and easy access to free support, advice, and treatment for various health-related issues
- My Bupa Extras, offering discounts at popular retailers and a range of tools and information to support financial wellbeing
- Access to discounted dental insurance, which can be extended to immediate family members
- Additional health and wellbeing benefits, including Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan
- Wagestream, allowing access to income before payday
- Access to career pathways and support throughout your working life with Bupa Dental Care
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