Customer Service Representative

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Adecco Full time £13
Senior Customer Operations Assistant

Are you passionate about delivering exceptional customer service? Our client, a leading financial services provider, is seeking a Senior Customer Operations Assistant to join their team in Edinburgh.

This role involves providing support in resolving customer complaints with empathy and in compliance with regulatory requirements. You will build rapport with customers to develop and deepen customer relationships, and maintain a good understanding of the organisation's products and services.

Key responsibilities include:
  • Providing exceptional customer service
  • Resolving customer complaints in a timely and professional manner
  • Building and maintaining customer relationships
  • Maintaining a good understanding of the organisation's products and services


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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