Financial Collection Specialist

4 weeks ago


Denton, Tameside, United Kingdom Four Squared Recruitment Ltd Full time

We are seeking a highly skilled Financial Collection Specialist to join our team at Four Squared Recruitment Ltd. As a key member of our operations, you will play a vital role in achieving our business objectives by resolving outstanding parking charges through secure and customer-focused approaches.

Salary & Benefits:

This rewarding role offers a competitive salary of £30,000 per annum, with performance-based incentives and benefits including health insurance, pension, paid leave, and training opportunities.

About the Role:

Job Summary: The successful candidate will be responsible for negotiating payments and making secure resolutions with individuals who have outstanding parking charges. This involves logging interactions and agreements accurately in our CRM system, following all laws, including data protection and consumer rights, providing clear account information and resolving disputes, and achieving monthly and quarterly collection goals.

Requirements:
  • A minimum of 1 year's experience in debt collection or customer service, with private parking debt experience being an advantage.
  • Proficiency in CRM systems and Microsoft Office.

If you possess excellent communication and negotiation skills, are proficient in CRM systems, and have a strong understanding of consumer rights, we encourage you to apply for this exciting opportunity.



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