Customer Experience Ambassador

3 weeks ago


Luton, United Kingdom Grosvenor Casinos Full time
Electronic Gaming Host Job Summary

This position involves working as a representative of Grosvenor Casinos in Luton, providing an excellent customer experience for electronic gaming customers. The ideal candidate will be proactive, enthusiastic, and able to build strong relationships with customers.

The salary range for this role is £18,500 - £23,000 per annum, based on experience.



Responsibilities:

The successful candidate will be responsible for:

  • Ensuring customer satisfaction through effective communication and problem-solving
  • Maintaining a safe and secure gaming environment
  • Working collaboratively with colleagues to achieve team goals
  • Staying up-to-date with electronic gaming trends and regulations
  • Providing accurate information to customers about our products and services


Requirements:

To be considered for this role, you will need:

  • Previous experience in a customer-facing role, preferably in the gaming industry
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of electronic gaming systems and regulations


Benefits:

Grosvenor Casinos offers a range of benefits, including:

  • Competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • A supportive team environment and opportunities for career growth


Contact Information:

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