Customer Service Ambassador
2 months ago
At AccorHotel, we are committed to providing exceptional experiences for our guests. As a Customer Service Ambassador, you will play a vital role in ensuring that every guest has a memorable stay with us.
What You'll Get:
We offer a range of benefits to support your personal and professional growth, including:
* Employee benefit card offering discounted rates at Accor worldwide
* Learning programs through our Academies
* Opportunity to develop your talent and grow within your property and across the world
* Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Your Key Responsibilities:
You will be responsible for delivering exceptional service to our guests, which includes:
* Greeting check-in, responding to requests, and settling accounts
* Taking initiative to add a personalized experience for our guests
* Proudly promoting the hotel facilities and looking for opportunities to enhance a guest's stay through upselling
Requirements:
To succeed in this role, you will need:
* A service-focused personality is essential
Work Arrangement:
This is a contract position, and you will not be required to work remotely.
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