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Air Export Customer Service Specialist

2 months ago

Hounslow, Greater London, United Kingdom Reed Full time
Air Export Customer Service Role at Reed
==========================

At Reed, we're seeking an Air Export Customer Service Clerk to join our team. As an Air Export Customer Service Clerk, you will be responsible for streamlining the Air Export process and liaising with all parties to update on export status.

Key Responsibilities:
-------------------

* Coordinate and manage air export shipments from A-Z
* Prepare and process export documentation, including air waybills, commercial invoices, and packing lists
* Communicate with customers, airlines, and overseas agents to ensure timely and accurate shipment handling
* Track and trace shipments, providing updates to customers and resolving any issues that arise
* Knowledge of Aviation Security is advantageous

Working Hours:
------------

This role is office-based, working Sunday to Thursday, 9/5.

Requirements:
------------

* Strong communication and organizational skills
* Ability to work in a fast-paced environment
* Knowledge of export regulations and procedures
* Ability to work independently and as part of a team

If you're a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.