Air Export Customer Service Specialist

4 weeks ago


Hounslow, Greater London, United Kingdom Reed Full time

Air Export Customer Service Role

At Reed, we're seeking an Air Export Customer Service Specialist to streamline the air export process and liaise with all parties to update on export status.

This role involves working 4 on 4 off from 7am-7pm (no remote work), with daily duties including:

  • Coordinating and managing air export shipments from start to finish
  • Preparing and processing export documentation, including air waybills, commercial invoices, and packing lists
  • Communicating with customers, airlines, and overseas agents to ensure timely and accurate shipment handling
  • Tracking and tracing shipments, providing updates to customers and resolving any issues that arise
  • Knowledge of Aviation Security is advantageous


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