Air Export Customer Service Specialist

2 weeks ago


Hounslow, Greater London, United Kingdom Reed Full time
Air Export Customer Service Clerk Role

At Reed, we're seeking a skilled Air Export Customer Service Clerk to join our team. As a key member of our export operations team, you'll play a vital role in streamlining the air export process and ensuring seamless communication with customers, airlines, and overseas agents.

Key Responsibilities:
  • Coordinate and manage air export shipments from start to finish
  • Prepare and process export documentation, including air waybills, commercial invoices, and packing lists
  • Communicate effectively with customers, airlines, and overseas agents to ensure timely and accurate shipment handling
  • Track and trace shipments, providing updates to customers and resolving any issues that arise
  • Familiarity with Aviation Security regulations is advantageous
What You'll Need:
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong attention to detail and problem-solving skills
  • Knowledge of export regulations and procedures


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