Data Management Director

1 month ago

Warrington, Warrington, United Kingdom M&S Full time
{"title": "Data Management Leader", "description": "Key Responsibilities

Drive business growth and profitability by implementing the retail plan and delivering KPI measures for your area of accountability.

Develop and lead a high-performing team, supporting succession requirements and talent development within the customer assistant team.

Ensure a safe and legal store environment, protecting customers, colleagues, and the M&S brand.

Deliver an inspirational and consistent visual customer journey, driving sales and customer loyalty.

Support the delivery of the business transformation plan and change initiatives, embedding new ways of working and leadership behaviors.

Lead by example, role-modeling digital capabilities and leadership behaviors to create a positive culture.

Use data and insight to improve customer experience, operations, and performance.

Manage individual performance through quality conversations, addressing underperformance and celebrating success.

Maintain a safe and legal store environment, adhering to company policies and procedures.

Build and maintain relationships with key stakeholders, driving commercial impact and results.

Embed change for lasting commercial impact and results, accelerating performance and personal growth.

Recognize high performance and support poor performers to improve.

Communicate business messages effectively, seeking opinions and asking questions to drive understanding.

About M&S

We're pushing boundaries to lead the industry into a greener, speedier, and more inspiring digital era.

We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy, starting with our recruitment and selection process.

We're transforming our business and seeking people who thrive on innovation, introducing new experiences to the retail world.

We're embracing digital tools to enhance the customer experience, remaining adaptable to customer needs and our retail business.

", "company": "M&S"}

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