Pharmacy Support Worker

4 weeks ago


Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time
Job Summary:
We are seeking a highly skilled Pharmacy Support Worker to join our team at Buckinghamshire Healthcare NHS Trust. The successful candidate will be responsible for coordinating the safe and accurate dispensing and distribution of medicines to patients, wards, departments, and other users within the trust.

Key Responsibilities:
  1. Coordinate the dispensing and distribution of medicines to patients, wards, departments, and other users within the trust.
  2. Use pharmacy computer systems to carry out tasks in an accurate and timely manner.
  3. Assist in the recruitment of staff, delivery of Key Performance Indicators (KPIs), production of rotas, and error trend analysis.
  4. Assist in the training provision of all staff.
  5. Manage, supervise, and coordinate pharmacy support workers working in the trust.
  6. Assess complex situations and take appropriate actions, including escalating to senior pharmacy technicians to ensure resolution.
  7. Follow all legal and departmental practices, including Standing Operating Procedures (SOPs), GDP (Green Guide), COSHH, Moving and Handling Regulations, and all Trust Policies and Procedures.

Requirements:
  1. Prolonged concentration when carrying out tasks to minimize the risk of errors.
  2. Frequent light effort for several long periods during the day, occasional moderate effort for several short periods.
  3. Working in a busy environment with frequent interruptions to answer the telephone and customer hatch.
  4. Working independently to prioritize work as it is received and communicating supply problems to relevant pharmacy and hospital staff, requiring specialist pharmaceutical knowledge.
  5. Working directly with patients, staff, and other service users, dealing with enquiries and complaints.
  6. Exposure to potentially hazardous working conditions, including handling of cytotoxic drugs and various other agents under COSHH regulations.
  7. Working and maintaining high standards of cleanliness within the dispensary environment.

Minimum Qualifications:
  1. An NVQ2 certificate / Apprenticeship in Pharmacy Services or equivalent.
  2. Understanding of a range of work procedures requiring an intermediate level of theoretical knowledge acquired through training and experience to NVQ3 level or equivalent.
  3. Knowledge of medical terminology and pharmacy computer systems.


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