Facilities Management Services Supervisor

2 weeks ago

StratforduponAvon, Warwickshire, United Kingdom OCS Group Full time

OCS Group is a leading facilities management company with a strong presence in the UK and Ireland. Our mission is to deliver innovative and award-winning services to the public and private sectors, making people and places the best they can be.

About the Role

This role sits within our Private Sector FM business division, providing catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients within the Lifestyle market.

Key Responsibilities
  • Oversee the delivery of soft services, including catering, cleaning, and security, ensuring they meet high standards.
  • Supervise service staff and external contractors, ensuring all work is completed to a high standard.
  • Develop and implement service schedules and procedures to ensure regular and effective delivery of services.
  • Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments.
  • Manage budgets and expenses related to soft services, ensuring cost-effective solutions.
  • Coordinate with other departments to ensure services meet the needs of the organisation.
  • Handle emergency situations and service disruptions promptly to minimise impact.
  • Maintain accurate records of service activities and expenses.
  • Implement sustainability practices and initiatives within the services provided.
Requirements
  • Experience in facilities management or a related field, particularly in soft services, catering, cleaning, or security.
  • Knowledge of service delivery processes and best practices.
  • Strong leadership and project management skills.
  • Familiarity with relevant software for facilities and service management.

OCS Group offers an inclusive and welcoming environment, actively encouraging applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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