IT Service Delivery Manager
7 days ago
Jameson Legal is seeking a highly skilled IT service delivery manager to join its team in Leeds. The successful candidate will be responsible for proactively monitoring our internal systems, ensuring all system monitoring alerts are processed in a timely manner and that incidents and changes are dealt with appropriately.
Reporting to the Infrastructure Operations Duty Manager, you will be responsible for raising and managing incidents via the IT service management system and other business-as-usual tasks. You will also ensure that all customer problems are resolved to a satisfactory conclusion and that the team's knowledge base is kept up to date.
Main Responsibilities:- Raising and managing incidents via the IT service management system and other business-as-usual tasks.
- Ensuring that all customer problems are resolved to a satisfactory conclusion.
- Ensuring the team's knowledge base is kept up to date.
- Ensuring all incident OLA and SLAs are met.
- Managing major incidents.
- Acting as a resource to the infrastructure team.
- Providing a professional service at all times.
- Experience and understanding of Windows Server 2012 onwards, Microsoft SQL Server 2012 onwards, Microsoft Office and network technologies (WAN/LAN) and remote access.
- Experience of incident management on an IT service management system.
- Understanding of the creation of knowledge base documentation.
- Knowledge of system monitoring tools i.e. Microsoft System Center Operations Manager, Solarwinds and Squared Up.
- A logical approach to troubleshooting, diagnosing and resolving problems.
- The ability to work under pressure whilst demonstrating a positive approach to work.
This role offers a competitive salary of £50,000 per annum and plenty of opportunity to progress within the company.
-
Delivery Operations Coordinator
7 days ago
Leeds, Leeds, United Kingdom DX Delivery Full timeWe are currently seeking a skilled 7.5T Driver to join our fleet of delivery vehicles at DX Group. As a key member of our delivery team, you will be responsible for safely transporting goods across the UK and Ireland, ensuring that all deliveries are made on time and to the highest standard.With a focus on exceptional customer service, you will represent DX...
-
Reliable Delivery Specialist
7 days ago
Leeds, Leeds, United Kingdom DX Delivery Full timeAt DX Delivery, we are seeking a skilled 7.5T/C1 Drivers Deliveries and Collections professional to join our team.The ideal candidate will have a valid C1 license with DQC and Tacho card, a maximum of 6 points on their license, and no bans. They will also be able to deliver exceptional customer service, build rapport with customers, and work safely in a...
-
Professional Delivery Specialist
2 weeks ago
Leeds, Leeds, United Kingdom DX Delivery Full timeJob Summary: We are seeking a highly skilled 7.5T/C1 Driver to join our team at DX Delivery. As a key member of our logistics operation, you will be responsible for delivering exceptional customer service while ensuring the safe transportation of goods.About DX Delivery: Our company is a leading independent parcel, mail, and logistics services provider...
-
Technical Service Delivery Manager
2 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeAbout the RoleFruition IT Resources Limited seeks an experienced Technical Service Delivery Manager to lead our technical support team in delivering exceptional customer experiences.This role requires a proven track record of leading technical support teams and driving continuous improvement, innovation, and customer satisfaction.Main...
-
Multi-Drop Delivery Driver
7 days ago
Leeds, Leeds, United Kingdom DX Delivery Full timeDX Freight is seeking a reliable and skilled 7.5T HGV driver to join our team. As a multi-drop delivery driver, you will be responsible for delivering customers' products to the required premises, ensuring exceptional customer service as part of a multi-drop delivery route.About the RoleThe successful candidate will have a valid C1 license, a maximum of 6...
-
Multi-Drop Delivery Driver
7 days ago
Leeds, Leeds, United Kingdom DX Delivery Full timeJob DescriptionWe are seeking a highly skilled and experienced Multi-Drop Delivery Driver to join our team at DX Delivery. As a key member of our logistics operation, you will be responsible for delivering exceptional customer service while transporting products safely and efficiently to customers across the UK and Ireland.About the RoleDeliver customer...
-
Freight Delivery Specialist
1 week ago
Leeds, Leeds, United Kingdom DX Delivery Full timeJob Title: Freight Delivery SpecialistEstimated Salary: £28,000 - £32,000 per annum (dependent on experience)About DX Delivery: At DX Delivery, we are committed to delivering exceptional customer service and providing a safe and reliable logistics solution. As a key member of our team, you will play a vital role in ensuring the smooth delivery of parcels...
-
Service Delivery Support Specialist
1 week ago
Leeds, Leeds, United Kingdom Service Care Solutions Full time**Service Delivery Support Specialist**We are seeking a highly skilled Service Delivery Support Specialist to join our team at Service Care Solutions. This role is responsible for providing administrative support to our clients and contributing to the delivery of our services.The ideal candidate will have a strong background in administration, with...
-
Infrastructure Services Delivery Manager
2 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeCloud Engineer Job DescriptionFruition IT Resources Limited is seeking a skilled Azure engineer to join our team as an Infrastructure Services Delivery Manager.Key Responsibilities:Lead the design, build, and deployment of cloud-hosted services.Work closely with cross-functional teams to deliver projects that align with the organization's strategic...
-
Delivery Vehicle Operator
2 weeks ago
Leeds, Leeds, United Kingdom DX Delivery Full timeWe are currently seeking an experienced 7.5T Driver to join our team at DX Delivery. As a key member of our team, you will be responsible for delivering parcels safely to customers, working closely with other drivers and support staff to ensure seamless operations.Job Requirements:A valid HGV license with CPC qualification.Previous experience driving a 7.5t...
-
Azure Services Delivery Specialist
1 week ago
Leeds, Leeds, United Kingdom Fruition IT Full timeAbout the RoleWe are looking for a skilled Azure Services Delivery Specialist to join our team. As a Senior IT Infrastructure Engineer, you will provide seamless support for platforms like Citrix, Windows 365, and Azure VDI, while collaborating with cross-functional teams to deliver projects that align with our strategic goals.
-
7.5T Drivers for Customer-Centric Deliveries
2 weeks ago
Leeds, Leeds, United Kingdom DX Delivery Full timeWe are a leading independent parcel, mail, and logistics services company operating throughout the UK and Ireland. Our brand is built on delivering exceptional customer service and our values drive how we work every day. As a 7.5T driver at DX Delivery, you will be part of a team that strives to develop and promote from within, providing opportunities for...
-
7.5T HGV Driver
2 weeks ago
Leeds, Leeds, United Kingdom DX Delivery Full timeAre you a motivated and experienced 7.5T HGV Driver looking for a new challenge?DX Delivery is seeking a skilled driver to join our team in delivering exceptional customer service as part of a multi-drop delivery route.We offer a competitive salary of £28,000-£35,000 per annum, depending on experience, plus benefits such as company-funded health cash plan,...
-
Delivery Management Specialist
1 day ago
Leeds, Leeds, United Kingdom Service Care Solutions Full timeWe are seeking a highly experienced Delivery Management Specialist to lead and manage land and commercial negotiations for live projects within our public sector client's team in West Yorkshire.The key purpose of this role is to provide intelligent lead advice on operational and commercial delivery strategies, develop business cases, and build partnerships...
-
Cloud Service Delivery Manager
1 week ago
Leeds, Leeds, United Kingdom Fruition IT Full timeSalary: £70,000 + 10% bonus Job DescriptionDesign, build, and deploy Azure-hosted services such as IaaS VMs, Storage, DNS, Backup, DR, and Monitoring while ensuring full compliance with policies.Provide seamless support for platforms like Citrix, Windows 365, and Azure VDI.Collaborate with cross-functional teams to deliver projects that align with the...
-
IT Service Delivery Manager
2 weeks ago
Leeds, Leeds, United Kingdom SPG Resourcing Full timeJob Title: IT Service Delivery ManagerThe Service Delivery Manager plays a crucial role in ensuring the smooth operation of end-to-end service delivery, guaranteeing incident and problem resolution, knowledge management, maintenance, and change management adhere to agreed processes and response times.This key position involves managing customer...
-
Service Delivery Manager
2 weeks ago
Leeds, Leeds, United Kingdom Tomgandhi Consulting Ltd Full time**Job Title:** Service Delivery Manager**Location:** West Yorkshire, UKWe are seeking an experienced Service Delivery Manager to join our team at Tomgandhi Consulting Ltd. As a key member of our delivery team, you will be responsible for leading the delivery of high-quality solutions that meet our clients' needs.The ideal candidate will have a strong...
-
Service Delivery Manager
2 weeks ago
Leeds, Leeds, United Kingdom Netcompany UK Limited Full timeJob OverviewWe are seeking an experienced Service Delivery Manager to join our team at Netcompany UK Limited. As a key member of our Service Management Practice, you will be responsible for driving forward our delivery capability and delivering optimum solutions to our clients.About the RoleThis is an exciting opportunity to work with a leading provider of...
-
Service Delivery Manager
1 week ago
Leeds, Leeds, United Kingdom SPG Resourcing Full timeJob Title: Service Delivery ManagerThe primary function of the Service Delivery Manager is to oversee the day-to-day operations of service delivery, ensuring that incident and problem resolution, knowledge management, maintenance, and change management are carried out in accordance with agreed processes and response times.Key Responsibilities:Act as a single...
-
Service Delivery Manager
7 days ago
Leeds, Leeds, United Kingdom Permanent Futures Full timeAbout the PositionWe are looking for a highly skilled Service Delivery Manager to join our team at Permanent Futures. As a key member of our service department, you will be responsible for managing customer relationships, delivering high-quality service experiences, and driving business growth.The ideal candidate will have a strong background in...