Graduate IT Field Support Technician

4 days ago


Liverpool, Liverpool, United Kingdom Tata Consultancy Services Full time
Role Description

We are looking for an experienced Graduate IT Field Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing technical support and assistance to our customers.

Estimated Salary: £28,000 - £38,000 per annum, depending on experience.

About the Job
  • Provide technical support and assistance to customers via phone, email or on-site visits.
  • Troubleshoot and resolve technical issues related to computer hardware and software.
  • Configure and set up new devices and equipment.
  • Perform regular maintenance tasks to ensure optimal performance of devices and systems.

Requirements:

  • Strong understanding of computer hardware and software.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Knowledge of Windows Server and manufacturing shop floor devices.


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