Graduate IT Field Support Technician
4 days ago
We are looking for an experienced Graduate IT Field Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing technical support and assistance to our customers.
Estimated Salary: £28,000 - £38,000 per annum, depending on experience.
About the Job- Provide technical support and assistance to customers via phone, email or on-site visits.
- Troubleshoot and resolve technical issues related to computer hardware and software.
- Configure and set up new devices and equipment.
- Perform regular maintenance tasks to ensure optimal performance of devices and systems.
Requirements:
- Strong understanding of computer hardware and software.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Knowledge of Windows Server and manufacturing shop floor devices.
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