Office Administrator

4 weeks ago

Clevedon, North Somerset, United Kingdom Brock Recruitment Ltd Full time
Care Home Office Administrator Job Description

We are seeking an experienced Office Administrator to join our team at Brock Recruitment Ltd. This is an exciting opportunity for an Administrator looking to develop more managerial skills or an experienced candidate looking for a return-to-work role.

The successful applicant will be responsible for:

  • Organising office operations and procedures, controlling correspondence, scanning files, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
  • Approving staff timesheets and ensuring accurate and timely payment.
  • Creating and maintaining staff and resident files, including checks and references.
  • Helping to maintain the staff training matrix.
  • Recording and monitoring annual leave, sickness trackers, and other relevant data.
  • Processing pre-admission, admission, and discharge documents.
  • Following up and monitoring enquiries for potential new residents.
  • Preparing contracts and invoices for new residents and processing fees.
  • Processing cash and cheques promptly and preparing a weekly list of outstanding monies.
  • Ensuring that orders from suppliers are received and correct.
  • Supporting the centralised sales, purchase ledger, finance, and payroll input systems.
  • Managing each resident's personal float and petty cash.
  • Processing invoices and entering them into a ledger.
  • Preparing banking for residents' fees, lunch money, cheque exchanges, and other financial tasks.
  • Carrying out monthly cheque banking and cash book analysis.
  • Carrying out any other financial tasks needed to support the Home.
  • Ensuring that computer systems are maintained via Microsoft Office.
  • Supporting meetings, ensuring they run smoothly, and keeping minutes.
  • Dealing with queries efficiently.
  • Developing and maintaining good filing systems.
  • Assisting with producing reports and statistics.
  • Ensuring that regular returns are completed on time.
  • Booking medical appointments for residents and managing staff diaries.
  • Liaising with relatives.
  • Keeping accurate records.
  • Being professional, welcoming, and friendly to visitors and residents, and dealing with telephone and email enquiries as the first point of contact for the Home.
  • Being capable of using Microsoft Teams and other Microsoft apps.
  • Supporting the Managers with administrative duties, helping with clerical tasks, and working to deadlines.
  • Dealing with all mail, including for residents, staff, and the Home, making DBS checks, and requiring references for new staff.
  • Working with the Head Office Administrator and HR department on recruitment.

If you are interested in this role, please get in touch for further details.

Requirements

You will need to be:

  • Able to plan and prioritise workload.
  • Professional in the presentation of self within the workplace.
  • Understanding of and committed to equality of opportunity.
  • Able to demonstrate a track record of organisational improvement.
  • Comfortable working in a target-driven environment and willing to step outside your comfort zone.
  • Passionate about offering superior services and wanting to make a difference.
  • A glass half full person with a sense of humour and a positive outlook.
  • A team player who engages well with others.
  • Strong communicator and influencer.
  • Positive, energetic, and hard-working.
  • Flexible and adaptable to change.
  • Able to demonstrate strong skills in Excel, Word, Outlook, and to be able to learn other applications.
  • Experienced in working to deadlines, working alone and as part of a team.
  • Experienced in handling data, numbers, and reporting in detail.
  • Experienced with HR administration, payroll, and bookkeeping.
  • Experienced in administration work in a healthcare setting.
Benefits

12.00 per hour, 16-20 hours available depending on the needs of the candidate, office hours, days, and times to be agreed with the client and candidate.

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