Branch Manager Lettings

4 weeks ago


Fleet, Hampshire, United Kingdom Spicerhaart Full time

About the Role

In this dynamic position as a Lettings Branch Manager at Spicerhaart, you will have the opportunity to lead a team in delivering exceptional service to both landlords and tenants. Your expertise in residential lettings will be essential in driving business growth and success.

Key Responsibilities

  • Leading daily meetings with the Lettings team to discuss sales strategies and performance
  • Celebrating successes and addressing challenges to ensure the team is working towards common goals
  • Coaching the team to achieve KPIs and developing their skills to ensure they have the tools they need to succeed
  • Monitoring and assessing individual team member performance, providing constructive feedback and coaching to improve performance
  • Encouraging team members to develop and progress in their careers, creating a positive and supportive work environment
  • Developing and maintaining strong relationships with landlords and tenants, ensuring their needs are met and expectations are exceeded
  • Negotiating offers and agreeing new tenancies, ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies

Essential Skills and Qualifications

  • Full UK driving licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
  • Proven ability to work well with others, creating a team spirit and enjoyable working environment
  • Excellent communication skills, with the ability to build trusting relationships with customers, suppliers, and colleagues
  • Able to create and action business plans relevant to the branch
  • Strong understanding of current legislation related to residential lettings
  • Able to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Able to work under own initiative
  • Good telephone manner
  • Strong IT skills (basic Microsoft packages)
  • Attention to detail

What We Offer

As a Lettings Branch Manager at Spicerhaart, you can expect a competitive salary, a guaranteed bonus, and uncapped commission scheme. You will also have access to a fully-funded training course and career progression opportunities.



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