Desktop Support Manager
2 days ago
Job Title: Desktop Support Manager
Location: Central London
Salary: £40,000 - £50,000 per annum
About the Role:
This exciting opportunity has arisen for a Desktop Support Manager to join our team in Central London. As a key member of the IT department, you will be responsible for managing a team of engineers and providing technical guidance while focusing on client projects and people management.
Responsibilities:
- Manage a team of engineers to deliver high-quality technical services
- Provide technical guidance and support to clients
- Develop and implement service level agreements (SLAs) and key performance indicators (KPIs)
- Collaborate with C-level executives to drive business objectives
- Maintain 3rd/4th line level knowledge of multiple technologies including Active Directory, Networking, Windows Desktop, Structured Cabling, Veaam Back-ups, and Virtualisation
Benefits:
- Discretionary annual bonus
- Private healthcare
- External and internal training opportunities
- Team socials and events
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