Desktop Support Manager

2 days ago


London, Greater London, United Kingdom CV-Library Full time

Job Title: Desktop Support Manager
Location: Central London
Salary: £40,000 - £50,000 per annum

About the Role:

This exciting opportunity has arisen for a Desktop Support Manager to join our team in Central London. As a key member of the IT department, you will be responsible for managing a team of engineers and providing technical guidance while focusing on client projects and people management.

Responsibilities:

  1. Manage a team of engineers to deliver high-quality technical services
  2. Provide technical guidance and support to clients
  3. Develop and implement service level agreements (SLAs) and key performance indicators (KPIs)
  4. Collaborate with C-level executives to drive business objectives
  5. Maintain 3rd/4th line level knowledge of multiple technologies including Active Directory, Networking, Windows Desktop, Structured Cabling, Veaam Back-ups, and Virtualisation

Benefits:

  • Discretionary annual bonus
  • Private healthcare
  • External and internal training opportunities
  • Team socials and events


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