Desktop Support Technician
3 days ago
We are seeking a talented Desktop Support Technician to join our team at First Abu Dhabi Bank (FAB). As a key member of our support team, you will be responsible for providing technical assistance to all UK branch users, maintaining and supporting applications and technical services, and ensuring adherence to all FAB IT policies and procedures.
The successful candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be well-versed in Windows Operating Systems, Laptop and Mobile devices management, and have a flexible approach to working hours, including varied shifts and out-of-hours/weekends.
We offer a competitive salary of AED 17,000 per month, plus benefits, to attract top talent and ensure your success aligns with ours. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide end-user support technical services to all UK branch users
- Maintain and support locally managed applications, desktops, laptops, mobile devices
- Ensure adherence to all FAB IT policies and procedures with a special focus on IT Security and governance
- Carry out daily processes and IT-related operational tasks as per the schedule approved by the system manual/Group IT
Required Skills and Qualifications:
- Educational background in Information Technology, Computer Science or related disciplines
- Well-versed in MS Office, Windows Operating Systems, Laptop and Mobile devices management
- Flexible approach to working hours, including varied shifts and out-of-hours/weekends
Benefits:
- Competitive salary of AED 17,000 per month
- Comprehensive benefits package
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