Lead Customer Experience Manager
1 month ago
We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores.
Key Responsibilities- Lead and inspire a team of managers to deliver outstanding customer service
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with store teams to identify and address customer concerns
- Monitor and analyze customer feedback to inform business decisions
- Provide coaching and development opportunities to team members to enhance their skills and knowledge
As a Customer Experience Manager at Sainsbury's, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, including a discount card, free food and hot drinks, and a generous holiday entitlement.
In addition, you will have access to a range of training and development opportunities to help you grow and succeed in your career. We are committed to supporting our employees in their personal and professional development, and we offer a range of benefits to help you achieve your goals.
Requirements- Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer experiences
- Excellent leadership and communication skills, with the ability to inspire and motivate a team
- Strong analytical and problem-solving skills, with the ability to interpret customer feedback and data
- Ability to work collaboratively with store teams to achieve business objectives
- Strong coaching and development skills, with the ability to support team members in their career development
If you are a motivated and experienced customer service professional who is passionate about delivering exceptional customer experiences, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
-
Sales Assistant
3 weeks ago
Wantage, Oxfordshire, United Kingdom Wantage Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Savers in Wantage. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with the team to achieve sales targets.Key Responsibilities:Provide...
-
Sales Assistant
2 weeks ago
Wantage, Oxfordshire, United Kingdom Wantage Full timeLocation: WantageHours per Week: 16 hours with the opportunity to work more hoursShift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interviewSalary: £8.65 - £11.90 per hourServers and DelightsWe are seeking a passionate Sales Assistant to join our team at Savers, Wantage...
-
Customer Relations Manager
4 weeks ago
Wantage, Oxfordshire, United Kingdom Gold Care Homes Full timeAbout Gold Care HomesAt Gold Care Homes, we pride ourselves on providing exceptional care and support to our residents. Our state-of-the-art care home in Wantage offers a unique and personalized experience, with a focus on building strong relationships with our residents, their families, and the local community.We are seeking a highly skilled and experienced...
-
Customer Relations Manager
3 weeks ago
Wantage, Oxfordshire, United Kingdom Gold Care Homes Full timeAbout Gold Care HomesWe are seeking a Customer Relations Manager to join our team at St. Katharine's care home. As a key member of our sales team, you will be responsible for building trusting relationships with key stakeholders, ambassadors in the community, prospective residents, and their families.As the first point of contact for our enquirers, you will...
-
Customer Relations Manager
3 weeks ago
Wantage, Oxfordshire, United Kingdom Gold Care Homes Full timeAbout Gold Care HomesWe are seeking a Customer Relations Manager to build trusting relationships with key stakeholders, ambassadors in the community, prospective residents, and their families.This role will be the first point of contact for our enquirers, effectively and empathetically supporting them in the journey of finding a care home for themselves or...
-
Dining Experience Ambassador
3 weeks ago
Wantage, Oxfordshire, United Kingdom The Sparsholt Full timePosition OverviewWe're seeking a skilled and dedicated Waiter/Waitress to play a key role in creating a wonderful dining experience for our guests at The Sparsholt.Key Responsibilities:Exceptional Service: Provide attentive and personalized service to ensure a flawless dining experience for our guests.Menu Knowledge: Know our menu well, including ingredients...
-
Dining Experience Specialist
3 weeks ago
Wantage, Oxfordshire, United Kingdom The Sparsholt Full timePosition OverviewWe are seeking a skilled and dedicated individual to play a key role in creating a wonderful dining experience for our guests at The Sparsholt.Key Responsibilities:Exceptional Service: Provide attentive and personalized service to ensure a flawless dining experience for our guests.Menu Knowledge: Know our menu well, including ingredients and...
-
Customer Success Manager
2 weeks ago
Wantage, Oxfordshire, United Kingdom Airbox Systems Limited Full timeRole Overview:The Customer Success Manager plays a critical role in the customer team, reporting to the Head of Onboarding and Customer Success. This position requires a proven track record in start-up/scale-up environments, with a focus on onboarding and supporting product adoption within the existing account base.Key Performance Indicators (KPIs):Sales and...
-
Customer Service Ambassador
3 days ago
Wantage, Oxfordshire, United Kingdom Entain Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment where no two days are the same?About EntainWe're a leading sports betting and gaming company that's committed to creating a diverse, equitable, and inclusive future for our people and customers.The RoleWe're seeking a Customer Service...
-
Design Manager Lead
6 days ago
Wantage, Oxfordshire, United Kingdom Fawkes & Reece South Full timeAbout the Role:Ambitious and experienced Design Managers are required to work on several projects across a range of sectors, including private and local authority schools, care and retirement homes, colleges, student accommodation and offices. The ideal candidate will possess excellent technical and commercial knowledge, a keen understanding of construction...
-
Design Manager
3 weeks ago
Wantage, Oxfordshire, United Kingdom Fawkes & Reece South Full timeAbout this Role:We are seeking an experienced Design Manager to lead our design development efforts in the Berkshire, Oxfordshire, Buckinghamshire, and Gloucestershire areas. The ideal candidate will have a strong background in design management and be able to take the lead on 1-3 projects from input to live on site.Key Responsibilities:Management of the...
-
Customer Service Representative
4 weeks ago
Wantage, Oxfordshire, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Services Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
4 weeks ago
Wantage, Oxfordshire, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Services Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Design Manager
3 weeks ago
Wantage, Oxfordshire, United Kingdom Fawkes & Reece South Full timeAbout this Role:Fawkes & Reece South is seeking an experienced Design Manager to lead the design development for various projects in the region. The ideal candidate will have a strong background in construction and design management, with excellent technical and commercial knowledge.Key Responsibilities:Chairing regular design team meetingsManagement of...
-
Customer Service Representative
3 weeks ago
Wantage, Oxfordshire, United Kingdom Sainsbury's Full timeBe a Part of Our Customer-Facing TeamAs a Services Assistant at Sainsbury's, you'll be the friendly face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers. You'll work on our checkouts, self-service tills, kiosk, or petrol station, helping customers with their queries and resolving any issues...
-
Customer Service Representative
3 weeks ago
Wantage, Oxfordshire, United Kingdom Sainsbury's Full timeAbout the RoleAs a Services Assistant at Sainsbury's, you will be the friendly face of our checkout team, providing exceptional customer service and ensuring a smooth shopping experience for our customers. You will be responsible for operating the checkout lanes, handling customer queries, and maintaining a clean and organized store environment.Key...
-
Lead Residential Care Manager in Wantage, UK
3 days ago
Wantage, Oxfordshire, United Kingdom Pilgrims' Friend Society Full timePilgrims' Friend Society Seeks Experienced LeaderWe are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community. As part of our commitment to exceptional care, we are seeking a proactive and dedicated Registered Home Manager to lead our committed care and hospitality team at...
-
Cybersecurity Business Development Manager
6 days ago
Wantage, Oxfordshire, United Kingdom Purdicom Full timeAbout the RolePurdicom is a leading value-added distributor of enterprise-level Wi-Fi, Point-to-Point, and security technologies. We are seeking a skilled Security Solutions Account Manager to join our Sales Team.As a Security Solutions Account Manager, you will be responsible for identifying new opportunities to grow Purdicom's Cybersecurity business within...
-
Wantage, Oxfordshire, United Kingdom https:www.energyjobline.comsitemap Full timeh3>Electrical Engineer (PLC/Automation)Competitive Salary: £35,000 - £40,000 + Comprehensive Training + Career Progression + 33 days holiday + Excellent Benefits PackageAre you a qualified electrical engineer with experience in PLCs and automated electrical equipment? We have an exciting opportunity for an electrical engineer to join our team at a leading...
-
Network Management Director
3 weeks ago
Wantage, Oxfordshire, United Kingdom Airbox Systems Limited Full timeWe are driven by passion and a shared enthusiasm for making the world a better place. Our team is comprised of individuals with diverse backgrounds in military, aviation, and law enforcement, who serve as our guiding principles in navigating the organisation through various periods. Our core values and attributes include Commitment, Positive Realism, Ethics,...