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Technical Support Analyst

1 month ago

Burton upon Trent, Staffordshire, United Kingdom Blues Point Ltd | IT Recruitment Full time

At Blues Point Ltd | IT Recruitment, we are seeking a skilled Development & Support Analyst to join our IT team in Burton upon Trent, Staffordshire.

Role Overview

This is an exciting opportunity to support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. As a key member of our team, you will engage in application development, troubleshoot issues, and provide end-user support.

Key Responsibilities
  • Collaborate throughout the development cycle, from design to testing, documentation, and user training, to ensure successful project delivery.
  • Monitor and report on project progress, ensuring timely delivery aligned with client goals, and driving project success.
  • Support the implementation of standardized reporting and business process improvements, contributing to the growth and efficiency of our clients.
  • Participate in technical projects, providing first- and second-line support, and assisting with ad hoc analysis as needed, to deliver exceptional results.
  • Proficiency with Microsoft Office applications and email systems, including Word, Excel, PowerPoint, and Outlook, is essential for this role.
  • Familiarity with SQL Server, including writing and executing simple queries, basic understanding of database schema, and performing elementary data manipulation, is desirable.
Requirements

To succeed in this role, you will need:

  • Excellent problem-solving skills and attention to detail, with a focus on delivering high-quality results.
  • Strong communication and collaboration skills, with the ability to work effectively in a team environment.
  • A strong understanding of application development principles, with experience working with SQL, VBA, or object-oriented programming.
  • The ability to learn and adapt quickly, with a willingness to take on new challenges and responsibilities.
  • A competitive salary package, ranging from £30,000 to £35,000 per annum, depending on experience.