Digital Customer Liaison
1 week ago
This role involves providing exceptional customer service to EE customers, discussing their needs and preferences, and identifying opportunities to enhance their digital lives.
Key ResponsibilitiesTalking to customers over the phone about our products and services, building rapport and trust, and providing solutions to meet their requirements.
Salary and BenefitsA competitive salary of £23,504 (rising to £24,064 after 8 months), plus incentives and bonuses. We also offer a range of benefits, including online GP, market-leading paid carer's leave, and discounts on EE and BT products.
RequirementsConfident communication skills, ability to work in a fast-paced environment, and a passion for delivering excellent customer service.
We're looking for individuals who enjoy asking questions, getting to know people, and building relationships. If you have transferable skills from a previous role or personal experience, we'd love to hear from you.
We don't do 'hard sales', but rather focus on understanding our customers' needs and providing solutions that enhance their digital lives.
We're committed to supporting our employees in achieving their career goals, with training and development opportunities to help you succeed.
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