Digital Customer Liaison

1 week ago


Lancaster, Lancashire, United Kingdom EE Full time
Role Overview

This role involves providing exceptional customer service to EE customers, discussing their needs and preferences, and identifying opportunities to enhance their digital lives.

Key Responsibilities

Talking to customers over the phone about our products and services, building rapport and trust, and providing solutions to meet their requirements.

Salary and Benefits

A competitive salary of £23,504 (rising to £24,064 after 8 months), plus incentives and bonuses. We also offer a range of benefits, including online GP, market-leading paid carer's leave, and discounts on EE and BT products.

Requirements

Confident communication skills, ability to work in a fast-paced environment, and a passion for delivering excellent customer service.

We're looking for individuals who enjoy asking questions, getting to know people, and building relationships. If you have transferable skills from a previous role or personal experience, we'd love to hear from you.

We don't do 'hard sales', but rather focus on understanding our customers' needs and providing solutions that enhance their digital lives.

We're committed to supporting our employees in achieving their career goals, with training and development opportunities to help you succeed.



  • Lancaster, Lancashire, United Kingdom EE Full time

    In this challenging yet rewarding role, you will have the opportunity to develop your skills and knowledge in sales and customer liaison. You will be working with a talented team of professionals who are passionate about delivering exceptional customer experiences.     Key Responsibilities    The successful candidate will be responsible...

  • Digital Life Enhancer

    2 weeks ago


    Lancaster, Lancashire, United Kingdom EE Full time

    Job Overview    EE is seeking a skilled Sales and Customer Liaison Specialist to join its team in Lancaster. This role involves interacting with customers over the phone to discuss how EE can enhance their digital lives and recommend suitable products.    As a Sales and Customer Liaison Specialist, you will be responsible for building relationships...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Role OverviewWe are seeking a skilled Digital Customer Consultant to join our team in Lancaster. As a Digital Customer Consultant, you will be responsible for enhancing the digital lives of our customers by discussing the right products and services with them over the phone.About the RoleThis is a full-time opportunity with 37.5 hours per week. The...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Job OverviewWe are seeking a highly skilled and confident Sales Advisor to join our team at the EE Lancaster Contact Centre. This is an exciting opportunity to work with a leading telecommunications company, providing exceptional customer service and sales expertise.The ideal candidate will have excellent communication skills, be able to build rapport with...

  • Digital Life Enhancer

    2 weeks ago


    Lancaster, Lancashire, United Kingdom EE Full time

    We are looking for a Digital Life Enhancer to join our team in Lancaster. As a Sales Advisor, you will be responsible for improving the digital lives of customers by selling our products and services and providing exceptional customer service.With a starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses, you will have the...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Digital Life EnhancerJoin us as a Digital Life Enhancer at EE and play a key role in helping customers get the most out of their digital lives. This includes discussing EE's range of products and services, such as mobile plans and broadband packages.We're looking for someone who is passionate about technology and has strong communication skills. As a Digital...


  • Lancaster, Lancashire, United Kingdom BT Group Full time

    We are looking for a Digital Sales Representative who is passionate about building relationships with our customers. As a key member of our sales team, you will be responsible for enhancing the digital lives of our customers by discussing how our products and services can benefit them.About the RoleThis is a flexible role designed to support individuals with...

  • Digital Sales Advisor

    2 weeks ago


    Lancaster, Lancashire, United Kingdom EE Full time

    Role Overview:We are seeking a Digital Sales Advisor to join our team at our EE Lancaster Contact Centre.Job Description:This is an exciting opportunity to work in a fast-paced contact centre environment, selling a range of digital products and services to customers.You will be responsible for discussing products and services with customers, answering their...


  • Lancaster, Lancashire, United Kingdom EE Full time

    About the RoleAs a Digital Community Consultant at EE, you will be responsible for enhancing customers' digital lives and discussing the right products for them.This is a sales advisor role that involves talking to customers over the phone about how to improve their digital experiences and find suitable solutions. We'll provide training on our products and...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Digital Life Enhancement SpecialistWe are looking for a skilled Digital Life Enhancement Specialist to join our team in Lancaster. As a specialist in enhancing digital lives, you will be responsible for discussing the right products and services with our customers over the phone.About the RoleThe successful candidate will have excellent communication skills...


  • Lancaster, Lancashire, United Kingdom ENGINEERINGUK Full time

    Job Title: Digital Innovation SpecialistWe are seeking a highly motivated and skilled Digital Innovation Specialist to join our EngineeringUK team in Colworth, UK.The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.About the Role:This position plays a critical role in driving digital innovation within our business....


  • Lancaster, Lancashire, United Kingdom EE Full time

    Job DescriptionAbout the Role:We're seeking a skilled sales professional to join our team in Lancaster. As a Sales Advisor, you'll play a crucial role in enhancing customers' digital lives by discussing the right products and services for their needs.Key Responsibilities:Talking to customers over the phone about how we can improve their digital...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Role OverviewWe are seeking a confident and customer-focused individual to join our sales team in Lancaster as a Digital Sales Advisor. This is an exciting opportunity to enhance the digital lives of our customers by discussing the right products for them over the phone.About the RoleThis full-time position offers a competitive starting salary of £23,504,...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Key ResponsibilitiesWe are looking for a Digital Solutions Advisor to join our team at EE Lancaster Contact Centre.This role involves working with customers to understand their needs and providing solutions to improve their digital lives.The successful applicant will have excellent problem-solving skills and be able to communicate effectively with...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Job OpportunityAbout the RoleThis is an exciting opportunity to join our Sales Team in Lancaster as a Digital Lifestyle Consultant. You'll be working with customers to enhance their digital experience by discussing the right products and services for them.Your SkillsWe're looking for someone with excellent communication skills, a passion for technology, and...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Company OverviewWe're a leading communications company dedicated to enhancing our customers' digital lives. Our goal is to provide exceptional service and support, helping individuals make the most of their mobile and broadband experiences.


  • Lancaster, Lancashire, United Kingdom EE Full time

    Job DescriptionWe're seeking a highly motivated Customer Experience Consultant to join our team in Lancaster. As a key member of our team, you'll be responsible for providing exceptional customer service, identifying opportunities to enhance our customers' digital lives, and building strong relationships with our clients.Key ResponsibilitiesTalking to...


  • Lancaster, Lancashire, United Kingdom EE Full time

    We are seeking a Customer Service Representative to join our team in Lancaster. As a Sales Advisor, you will be responsible for enhancing the digital lives of customers through sales and customer support.With a starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses, you will have the opportunity to grow your career with...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Sales Role SummaryThis sales role involves working with customers to understand their needs and provide solutions to enhance their digital lives. As a Sales Advisor, you will be responsible for discussing the right products and services with our customers over the phone.About Our TeamOur team is passionate about delivering excellent customer service and...


  • Lancaster, Lancashire, United Kingdom EE Full time

    Job Title:Digital Sales AdvisorAbout the Role:We are seeking a talented and enthusiastic individual to join our team as a Digital Sales Advisor. In this role, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:To discuss products and services with customers over the phone or online,...