Digital Solutions Advisor

4 days ago


Lancaster, Lancashire, United Kingdom EE Full time
Key Responsibilities

We are looking for a Digital Solutions Advisor to join our team at EE Lancaster Contact Centre.

This role involves working with customers to understand their needs and providing solutions to improve their digital lives.

The successful applicant will have excellent problem-solving skills and be able to communicate effectively with customers.

You will receive a competitive starting salary of £23,504, increasing to £24,064 after 8 months, plus uncapped commission.

Benefits include access to an online GP service for employees and their immediate family members, provided at no cost. Generous paid carer's leave, up to 2 weeks off for caregivers supporting family or friends with disabilities, illnesses, or age-related needs.

Huge discounts on EE and BT products, including mobile phones and broadband plans, resulting in significant annual savings. Opportunities for career development and growth within the company, supported by tailored training and mentorship.



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