Senior Client Relationship Manager
2 weeks ago
We are seeking a highly skilled Senior Client Relationship Manager to join our team at Acceleration Partners. This role involves managing client relationships, developing effective strategies, and analyzing data to drive business growth.
Key Responsibilities- Client Service and Communication: Provide exceptional service to clients, lead weekly calls, send regular reporting, and manage follow-up questions and communications.
- Account Strategy: Develop and implement effective strategies for achieving client goals, monitor fraud and affiliate compliance, and oversee successful client programs.
- Reporting and Analysis: Analyze data to find opportunities and identify issues, provide clients with regular reporting, and develop strategic program plans.
- Team Leadership: Manage and lead team members, supervise account activities, manage workloads, and delegate projects accordingly.
- 5-10 years of experience in client service/account management with leading brand names or high-profile accounts.
- Direct affiliate marketing experience required, with knowledge of affiliate networks (Awin, Affilinet, CJ, Webgains, Linkshare, Impact Radius, Performance Horizon, etc.).
- Fluent in German, with advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc.
- Prior experience in managing and motivating direct reports, with confidence, poise, and eloquence in client meetings and difficult situations.
The estimated annual salary for this position is $140,000-$170,000, depending on experience. Benefits include 100% remote work, unlimited paid time off, summer and holiday company-wide shut-down weeks, volunteer and birthday time off, focus Fridays, paid parental leave benefits, wellness, technology, and education allowance, and more.
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