Senior Client Relationship Manager

6 days ago


London, Greater London, United Kingdom Devexperts Full time
Job Opportunity

Devexperts is seeking a talented Senior Client Relationship Manager to join our team. As a Senior Client Relationship Manager, you will play a crucial role in maintaining great customer relationships and strategically developing key accounts into larger revenue streams.

Your main responsibilities will include onboard, maintain and develop key accounts, establishing and maintaining healthy business relationships with the customer company and its key decision-makers. You will work closely with Project Managers and teams to deliver projects timely and efficiently.

Key Responsibilities:

  • Develop and execute strategies to grow key accounts and identify new business opportunities,
  • Build and maintain strong relationships with key decision-makers and stakeholders,
  • Collaborate with cross-functional teams to deliver projects and services that meet customer needs,
  • Identify and mitigate potential risks and issues that may impact customer satisfaction,
  • Provide excellent customer service and support to ensure high levels of customer satisfaction.

The ideal candidate will have 5+ years of experience in customer-facing positions in Software Development companies preferably in the Fintech area. Additionally, they should have extensive knowledge of capital markets or online trading platforms business domain, as well as knowledge of industry software engineering practices and SDLC.

Salary: $120,000 - $180,000 per year

Location: Remote (with occasional travel)

Industry: Financial Services



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