Customer Service Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused Field Service Engineer to join our team at TRS Consulting.
This is an exciting opportunity to work with a leading company in the healthcare sector, providing technical support and maintenance for sophisticated laboratory diagnostics systems.
Key Responsibilities- Provide technical support and maintenance for a wide range of laboratory diagnostics systems, including flow cytometry, cell separation, and diagnostics products.
- Work with customers to resolve technical issues and ensure optimal performance of equipment.
- Collaborate with internal teams to identify and resolve technical issues, and implement process improvements.
To be successful in this role, you will need:
- A strong background in field service or technical support, preferably in an electronics or electro-mechanical service or technical support background.
- Excellent customer service skills and the ability to remain confident in customer-facing environments.
- Qualifications to a minimum ONC / HNC level or above in electronics or another relevant technical discipline.
TRS Consulting is a leading employment agency and employment business, specialising in the recruitment of technical professionals for the healthcare sector.
We pride ourselves on our commitment to innovation, customer service, and good people.
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