Customer Service Representative

4 weeks ago


Richmond, Greater London, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and requests in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service.
  • Participate in visual merchandising and maintaining the appearance of the store, including the bakery and non-food areas.

Requirements

  • Previous experience in a fast-paced retail environment, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends.
  • A positive attitude, with a strong focus on customer satisfaction and store appearance.

What We Offer

  • A competitive hourly rate, with opportunities for progression and career development.
  • A comprehensive benefits package, including 30-35 days' holiday, 10% in-store discount and pension scheme.
  • Enhanced family leave and long service award.

Apply Now

Please note that employment is conditional upon satisfactory references and, if requested, a Disclosure and Barring Service check.



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