Customer Service Ambassador

4 weeks ago


Shirley, Greater London, United Kingdom Village Hotels - Solihull Full time

Key Responsibilities:

As a key member of our Reception Team, you will be responsible for ensuring that our guests receive a warm and welcoming experience from the moment they arrive. This will involve working closely with the Reception Manager to motivate and engage the team, and to provide exceptional customer service at all times.

About the Role:

This is a diverse and challenging role that requires a high level of initiative and problem-solving skills. You will be responsible for using our latest technology to interact with guests and ensure that they have a flawless experience. You will also be required to work closely with other departments to provide a seamless service to our guests.

What We're Looking For:

We are looking for someone with an infectious personality and a passion for delivering outstanding guest service. You will need to be a team player with the ability to motivate and engage others, and to work effectively in a fast-paced environment.

About Us:

Village Hotels - Solihull is a unique and exciting place to work, with a strong focus on delivering exceptional customer service. We offer a range of benefits and opportunities for career development, and we are committed to creating a positive and supportive work environment.


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