Senior Support Services Coordinator

3 weeks ago


London, Greater London, United Kingdom Supporting Futures Consulting Ltd Full time

Job Summary: As a Senior Support Services Coordinator at Supporting Futures Consulting Ltd, you will provide high-quality support services to IDVA and Outreach Services. Your key responsibilities include taking referrals, conducting risk assessments, needs assessments, and uploading information to a secure case management system.

Key Responsibilities:

  • Taking referrals and conducting thorough risk assessments and needs assessments
  • Utilizing assertive engagement techniques to maximize the uptake of support services
  • Contacting individuals referred to HRDA meetings to explain the process and gather relevant information
  • Allocating clients to IDVA and Outreach services based on their identified needs and risk levels

Essential Requirements:

  • A deep understanding of the complex needs of individuals who have experienced domestic violence
  • Proven experience in providing support to vulnerable people in high-stress environments
  • Demonstrable experience in supporting individuals both face-to-face and over the phone in a helping environment

This role is open to female applicants due to a genuine occupational requirement under the Equality Act 2010.

The estimated salary for this position is £25,000 - £30,000 per annum, commensurate with experience and qualifications.

About Our Client:

Our client is a reputable charity dedicated to providing essential support services to those affected by domestic abuse. This is an excellent opportunity to join a well-established organization that values its team members and strives to make a positive impact in the community.



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