Senior Operations Program Manager

2 days ago


London, Greater London, United Kingdom Amazon Full time

About the Role: Amazon is seeking a skilled Senior Operations Program Manager to spearhead projects developing next-generation safety and security products in Smart Lighting, Sensing, Gateway, and Accessories. The ideal candidate will excel at leading Contract Manufacturer (CM) projects, implementing creative solutions, and delivering results in a fast-paced environment.

Key Responsibilities:
  • Program Management: Drive manufacturing operational readiness and project management across factories, optimizing efficiency throughout the product lifecycle from PVT to EOL.
  • Supply Chain Oversight: Monitor CM production, supply, and fulfillment, mitigating operational risks and ensuring timely delivery and quality standards.
  • Performance Management: Collaborate with CM partners to meet or exceed KPIs in on-time delivery, quality, flexibility, and throughput/UPH.
  • Testing and Cost Management: Oversee on-site testing fixture qualification and status. Support cost-saving initiatives while maintaining quality and efficiency in SEA CMs' operations.

About the Team: The RBKS Accessories Operations team, based in Shenzhen and Taipei, encompasses Product Operation Management, Factory Operation Program Management, Business OEM, Materials Management, PO & Fulfillment, and Quality Management. Our mission is to create the most trusted, high-quality products that enhance customer experience and drive incremental profit for Amazon.

Basic Qualifications:
  1. 5+ years of program management experience in electronics products.
  2. Proven experience in retail store customer management.
  3. Strong project management skills.
  4. Excellent communication abilities, both written and verbal.
  5. Proficiency in understanding new product specifications and implementing them with suppliers.
  6. Demonstrated ability to effectively manage meetings and facilitate discussions.
  7. Experience in improving manufacturing process efficiency.
  8. Skill in optimizing cross-team processes to enhance team efficacy and delivery.
  9. Ability to communicate complex ideas clearly and concisely.
  10. Experience presenting decisions to senior leadership.
  11. Familiarity with cross-functional communication.

The estimated salary for this position is $120,000 - $180,000 per year, depending on experience. Amazon offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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