Hospitality and Customer Service Assistant

24 hours ago


Manchester, United Kingdom English Path Full time

About English Path's Internship Program

At English Path, we are committed to providing high-quality education and experiences to our students. As a Student Services and Hospitality Intern, you will play a key role in enhancing the student experience and contributing to the success of our organization.

The internship involves working closely with the Social Media Executive to promote our online presence and being an integral part of the dedicated Student Services team. Your responsibilities will include welcoming new students, ensuring a smooth orientation experience, and fostering a customer service-focused culture for improved student retention. You will also lead social program activities, create compelling visual content, and address student inquiries promptly.

We offer a comprehensive benefits package, including a stipend of £150 per week and paid public transport expenses for full-time interns. Part-time interns will receive a complimentary morning English course. The internship duration is 3 to 6 months. Our team is committed to providing excellent service and support to our students.

Role Responsibilities:

  • Welcome new students and ensure a smooth orientation experience.
  • Foster a customer service-focused culture for improved student retention.
  • Lead diverse social program activities to enhance student engagement.
  • Address student inquiries promptly, including courses, accommodation, and well-being.

Required Skills and Qualifications:

  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and quick adaptability to new software.
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