Hospitality Team Member
4 days ago
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing 1,600 hotels and resorts worldwide.
We work with prominent brands like Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.
Why Join Our Team?As part of Aimbridge Hospitality, you'll have access to a range of benefits, including:
- Hotel staff rates and up to 50% discount on food and beverage
- Wagestream – Stream up to 40% pay as earned and set automatic savings for financial wellbeing
- 24/7 employee assistance program access
- Staff meals on duty
Your Day-to-Day Role:
As a Food & Beverage Assistant, you'll be the first point of contact for guests. You'll welcome them with a friendly smile and exceptional service, working closely with your team to ensure smooth shifts and deliver outstanding guest experiences.
Key Responsibilities:
- Greet guests and take orders in a friendly and professional manner
- Promptly prepare and serve food and beverages
- Upsell items as required
- Handle cash, card, and other payments accurately
- Maintain a clean dining area, including tables, chairs, and floor
- Set up and clear tables for meals
- Serve guests in conference and events areas
- Assist with room service orders
- Provide excellent customer service at all times
- Follow health and safety regulations
- Attend training sessions and team meetings as required
This role is based at Mercure Manchester Piccadilly Hotel, where you'll be part of a passionate team who prioritize guest satisfaction.
To succeed, you'll need to be passionate about delivering an exceptional guest experience and living our brand standards.
You may have the opportunity to transition to a permanent position after this temporary role.
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