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Restaurant Operations Director

2 months ago


Wakefield, Wakefield, United Kingdom Blue Shock Recruitment Solutions Full time
Restaurant General Manager

Blue Shock Recruitment Solutions is seeking a seasoned Restaurant General Manager to lead our team to excellence in the premium casual dining market. As a key member of our leadership team, you will be responsible for driving revenue growth, delivering exceptional guest experiences, and fostering a positive work environment.

Key Responsibilities:
  1. Restaurant Operations: Oversee the smooth operation of the restaurant, bar, and kitchen, ensuring seamless execution of our service model and high-quality food products.
  2. Leadership and Development: Directly oversee the recruitment, training, and development of management and crew members, ensuring strong training and coaching to achieve exceptional guest experiences.
  3. Financial Management: Establish and manage annual budgets, monitor expenses, and ensure effective cost-containment practices are in place to meet or exceed financial targets.
  4. Guest Experience: Conduct frequent audits to ensure excellence in all areas, including top-line revenues, service standards, and quality products.
  5. Community Engagement: Develop and maintain positive relationships with the team, community, and external partners, representing the face of the restaurant in the community.
Requirements:
  1. Minimum 1+ years of operational success as a Restaurant General Manager, with proven financial management and knowledge of operational systems.
  2. Excellent computer skills, including Microsoft Windows, Outlook, Excel, Word, and POS systems.
  3. Knowledge of the premium casual dining market and willingness to travel extensively.
  4. College or university business degree in hospitality, restaurants, and culinary arts, or equivalent business education background.