Reception and Administrative Support

2 weeks ago


Gillingham, Kent, United Kingdom Vets Now Full time
Job Title: Part Time Veterinary Receptionist

We are seeking a skilled and experienced part-time veterinary receptionist to join our team at Great Western Exotics, a leading provider of emergency pet care services in the UK.

About Our Team

Vets Now is a reputable company with a strong presence in the UK, operating 60+ dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. We pride ourselves on delivering high-quality services to pet owners in their time of need.

Job Role

This role involves serving as the first point of contact for clients during emergency situations, whether through phone calls or in-person visits. The successful candidate will be responsible for managing administrative tasks, updating veterinary staff, and handling client interactions.

Key Tasks:
  • Manage clinic administration efficiently, ensuring seamless service delivery.
  • Provide timely updates to veterinary staff regarding patient movements or client needs.
Working Hours

The role requires working on Wednesdays from 08:00 to 18:30, Thursdays from 13:30 to 18:30, and Fridays from 08:00 to 18:30, plus a fair share of bank holidays.

Compensation and Benefits

We offer a competitive hourly rate of £12.00, plus benefits including annual leave, paid time off for birthdays, and access to a reward gateway offering discounts and cashback.

Benefits Details
  • 7 weeks pro rata annual leave
  • Birthday as a paid day off
  • Cash Health Plan provided by Simply Health
  • Vets Now For You – reward gateway giving discounts and cashback with 100's of retailers
  • £780 CPD allowance pro-rata
  • 10 hours paid CPD hours annually pro-rata
  • Family-friendly policies including sick, maternity, paternity, and adoption pay schemes
  • UK Standard Pension contributions – 5% Employee/3% Employer
  • Up to 50% discounted staff pet care
  • Paid volunteering days
  • Death in service of two times annual salary
We Embrace Diversity

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.



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