Senior Technical Account Manager

3 weeks ago

Dungannon, United Kingdom https:www.energyjobline.comsitemap Full time
Job Title: Senior Technical Account Manager

Location: Dungannon


Salary: £30,000 - £40,000


Job Type: Full-time, Permanent



Overall Purpose of the Role:



The Senior Technical Account Manager will oversee the technical customer account base, ensuring compliance with safety and quality standards. The role involves leading audits, managing complaints, and serving as the primary point of contact for customer technical queries. The ideal candidate will build strong customer relationships and drive satisfaction by ensuring products meet expectations and delivering exceptional customer service.




  • Continuously strive to provide an outstanding customer experience.
  • Track key account metrics and ensure adherence to customer Codes of Practice (COPs).
  • Conduct gap analysis on customer specifications and COPs to ensure compliance.
  • Identify growth opportunities and collaborate with the commercial team to achieve sustainable growth.
  • Manage key interactions with customers and external agencies/suppliers, particularly in relation to customer complaints, defect reports, quality alerts, and enquiries.
  • Ensure strict adherence to food safety and hygiene standards across the site.
  • Manage customer specification web systems, including sensory assessments for new products, preparation of attribute sheets, and organisation of visual standards photography.

Qualifications:




  2. Proven experience in technical account management or a related role within the food production or agriculture sector.
  3. Strong understanding of technical processes related to food production.
  4. Excellent communication and relationship management skills, with the ability to collaborate effectively across teams.
  5. Ability to manage multiple client accounts and prioritise tasks efficiently.
  6. Familiarity with food safety regulations, quality assurance standards, and industry certifications (e.g., BRC, HACCP, vegan certifications).
  7. Degree in food technology, agriculture, or a related field, or equivalent work experience.


Key Competencies:




  2. Strong client management and problem-solving skills.
  3. Knowledge of technical aspects of vegan or plant-based food production.
  4. Excellent organisational and time management skills.


About the Role:



This is an exciting opportunity to join our team as a Senior Technical Account Manager. As a key member of our customer service team, you will be responsible for ensuring the highest standards of customer satisfaction and compliance with safety and quality regulations.



What You'll Do:




  • Develop and maintain strong relationships with customers to drive satisfaction and loyalty.
  • Lead audits and manage complaints to ensure compliance with safety and quality standards.
  • Manage customer specification web systems and ensure strict adherence to food safety and hygiene standards.
  • Collaborate with the commercial team to identify growth opportunities and achieve sustainable growth.


What We Offer:



We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced professional looking for a new challenge, please apply today.



How to Apply:



Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.



Contact Information:



For more information about this role, please contact [insert contact information].



Equal Opportunities Employer:



We are an equal opportunities employer and welcome applications from all qualified candidates.



Data Protection:



We are committed to protecting your personal data. Please see our privacy policy for more information.



Disclaimer:



The information contained in this job description is accurate at the time of publication. However, we reserve the right to modify or withdraw this job description at any time without notice.

  • Senior Technical Account Manager

    5 days ago

    Dungannon, United Kingdom VanRath Full time

    VanRath is delighted to be assisting our Food/FMCG major client with the recruitment of a Senior Technical Account Manager to join their dynamic and growing team.Key Responsibilities:Manage information relating to food safety, quality and legality together with customer brand standards, technical business plans and associated projects.Manage all relevant raw...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom VANRATH Full time

    Job Title: Technical Account ManagerVANRATH is delighted to be assisting our Food/FMCG major client with the recruitment of a Technical Account Manager to join their dynamic and growing team at their site in Dungannon.Job Summary:We are seeking a highly skilled and experienced Technical Account Manager to act as a key technical contact between customer...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom VANRATH Full time

    Job Title: Technical Account ManagerVANRATH is delighted to be assisting our Food/FMCG major client with the recruitment of a Technical Account Manager to join their dynamic and growing team at their site in Dungannon.Job Summary:We are seeking a highly skilled and experienced Technical Account Manager to act as a key technical contact between customer...

  • Technical Account Manager

    1 month ago

    Dungannon, United Kingdom CV-Library Full time

    Job Title: Technical Account Manager Location: Dungannon Salary: £30,000 - £40,000 Job Type: Full-time, Permanent Overall Purpose of the Role: The Technical Account Manager will oversee the technical customer account base, ensuring compliance with safety and quality standards. The role involves leading audits, managing complaints, and...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom VickerStock Full time

    Job Title: Technical Account ManagerVickerStock is excited to be partnering with a leading food manufacturing company in the meat industry to fill the role of Technical Account Manager for their Dungannon site.About the RoleThis is an excellent opportunity for a highly motivated and experienced individual to join our team as a Technical Account Manager. As a...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom VickerStock Full time

    Job Title: Technical Account ManagerVickerStock is excited to be partnering with a leading food manufacturing company in the meat industry to fill the role of Technical Account Manager for their Dungannon site.About the RoleThis is an excellent opportunity for a highly motivated and experienced individual to join our team as a Technical Account Manager. As a...

  • Technical Account Manager

    3 weeks ago

    Dungannon, United Kingdom Dunbia (UK) Full time

    Job Title: Technical Account ManagerWe are seeking a highly motivated and career-driven individual to join our team at Dunbia (UK). As a Technical Account Manager, you will play a key role in managing technical liaison with key UK supermarket accounts.Key Responsibilities:Act as a key technical contact between Customer Technical and Dunbia DepartmentsManage...

  • Technical Account Manager

    3 weeks ago

    Dungannon, United Kingdom VANRATH Full time

    Technical Account ManagerVANRATH is assisting a leading Food/FMCG company in finding a skilled Technical Account Manager to join their dynamic team in Dungannon.Key Responsibilities:Act as a key technical contact between customer technical departments, managing information related to food safety, quality, and legality.Manage raw material, product...

  • Technical Account Manager

    2 weeks ago

    Dungannon, United Kingdom VANRATH Full time

    Job Title: Technical Account ManagerJob Summary:VANRATH is assisting a major Food/FMCG client with the recruitment of a Technical Account Manager to join their dynamic and growing team at their site in Dungannon.Key Responsibilities:Act as a key technical contact between customer technical departments, managing information relating to food safety, quality,...

  • Technical Account Manager

    2 weeks ago

    Dungannon, United Kingdom VANRATH Full time

    Job Title: Technical Account ManagerJob Summary:VANRATH is assisting a major Food/FMCG client in recruiting a Technical Account Manager to join their dynamic team in Dungannon. The successful candidate will be responsible for managing information related to food safety, quality, and legality, as well as customer brand standards and technical business...

  • Technical Account Manager

    2 weeks ago

    Dungannon, United Kingdom Dunbia (UK) Full time

    Job Title: Technical Account ManagerJob Summary:We are seeking a highly motivated and career-driven individual to join our team at Dunbia (UK) as a Technical Account Manager. This role will involve managing technical liaison with key UK supermarket accounts, ensuring that customer requirements are communicated and adhered to.Key Responsibilities:Act as a key...

  • Technical Account Manager

    3 weeks ago

    Dungannon, United Kingdom Hunter Savage Full time

    Technical Account ManagerWe are seeking a highly motivated and career-minded individual to join our team as a Technical Account Manager. In this role, you will collaborate with our commercial, technical, and NPD teams to manage technical liaison with key UK supermarket accounts.Serve as the primary technical contact between customer technical teams and...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: Technical Account ManagerWe are seeking a highly skilled Technical Account Manager to join our team at Dunbia. As a key member of our commercial, technical, and NPD team, you will be responsible for managing technical liaison with key UK supermarket accounts.Key Responsibilities:Act as a key technical contact between Customer Technical and Dunbia...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: Technical Account ManagerWe are seeking a highly skilled Technical Account Manager to join our team at Dunbia. As a key member of our commercial, technical, and NPD team, you will be responsible for managing technical liaison with key UK supermarket accounts.Key Responsibilities:Act as a key technical contact between Customer Technical and Dunbia...

  • Technical Account Manager

    3 weeks ago

    Dungannon, United Kingdom Vickerstock Full time

    Vickerstock is partnering with a leading food manufacturing company to fill a Technical Account Manager position at their Dungannon site. The company prioritizes integrity and trust in their business processes, aiming to create better food products while maintaining consistent quality and sustainability.Key Responsibilities:Act as a key technical contact...

  • Technical Account Manager

    3 weeks ago

    Dungannon, United Kingdom VanRath Full time

    VanRath is assisting a major Food/FMCG client in recruiting a Technical Account Manager to join their dynamic team in Dungannon.Key responsibilities include:Managing technical information between customer departments and managing information relating to food safety, quality, and legality.Managing raw material specifications and quality attribute sheets for...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom Hunter Savage Full time

    Job Title: Technical Account ManagerLocation: DungannonSalary: CompetitiveAbout the Role:We are seeking a highly motivated and career-driven individual to join our team as a Technical Account Manager in Dungannon. In this role, you will collaborate with our commercial, technical, and NPD teams to manage technical liaison with key UK supermarket accounts.Key...

  • Technical Account Manager

    4 weeks ago

    Dungannon, United Kingdom Hunter Savage Full time

    Job Title: Technical Account ManagerLocation: DungannonSalary: CompetitiveAbout the Role:We are seeking a highly motivated and career-driven individual to join our team as a Technical Account Manager in Dungannon. In this role, you will collaborate with our commercial, technical, and NPD teams to manage technical liaison with key UK supermarket accounts.Key...

  • Technical Account Manager

    3 weeks ago

    Dungannon, United Kingdom Hunter Savage Full time

    Job Title: Technical Account ManagerLocation: DungannonSalary: CompetitiveAbout the Role:We are seeking a highly motivated and career-driven individual to join our team as a Technical Account Manager in Dungannon. In this role, you will collaborate with our commercial, technical, and NPD teams to manage technical liaison with key UK supermarket accounts.Key...

  • Technical Account Manager

    2 weeks ago

    Dungannon, United Kingdom VANRATH Full time

    Job DescriptionVANRATH is seeking a highly skilled Technical Account Manager to join their dynamic team in Dungannon. As a key technical contact, you will manage information relating to food safety, quality, and legality, as well as customer brand standards, technical business plans, and associated projects.Key Responsibilities:Manage all relevant raw...