Customer Experience Manager
3 weeks ago
At Quickline Communications, we're committed to delivering exceptional customer experiences across all interactions. As our Head of Customer Service and CX, you'll play a pivotal role in ensuring our customers receive the highest level of service.
Key Responsibilities:- Oversee the daily operations of the Customer Service and Credit Control function, driving efficiency and effectiveness.
- Coach, mentor, and develop teams to foster a 'customer-first' culture, promoting high morale and exceptional service standards.
- Manage teams to operational KPIs and service levels, leveraging CRM systems like Salesforce to optimize performance.
- A full-time role based at our Willerby site, with opportunities for flexible working arrangements.
- Up to 5 additional days off per year, including charity work, marriage/moving house, and birthday leave.
- Pension contributions (5% employer, 5% employee), WPA Health Scheme, and High Street Shopping Discount Scheme.
- Free parking on site and social events, including summer and end-of-year parties.
We're passionate about creating a work-life balance that suits our people's diverse needs. If you have ideas for flexible working, we'd love to hear them.
-
Customer Experience Manager
3 weeks ago
Hull, Kingston upon Hull, United Kingdom Quickline Communications Full timeLead Customer Service and CXAt Quickline Communications, we're committed to delivering exceptional customer experiences across all interactions. As our Head of Customer Service and CX, you'll play a crucial role in ensuring our customers receive the highest level of service.Key Responsibilities:Oversee the daily operations of the Customer Service and Credit...
-
Customer Experience Manager
3 weeks ago
Hull, Kingston upon Hull, United Kingdom Quickline Communications Full timeLead Customer Service and CXAt Quickline Communications, we're committed to delivering exceptional customer experiences across all interactions. As our Head of Customer Service and CX, you'll play a crucial role in ensuring our customers receive the highest level of service.Key Responsibilities:Oversee the daily operations of the Customer Service and Credit...
-
Customer Experience Manager
1 month ago
Hull, Kingston upon Hull, United Kingdom Quickline Communications Full timeLead Our Customer Service TeamAt Quickline Communications, we're passionate about delivering exceptional customer experiences. As our new Head of Customer Service and CX, you'll play a crucial role in ensuring our customers receive the best possible service across all interactions.Key ResponsibilitiesCustomer Service Operational Leadership - Oversee the...
-
Customer Experience Manager
1 month ago
Hull, Kingston upon Hull, United Kingdom Quickline Communications Full timeLead Our Customer Service TeamAt Quickline Communications, we're passionate about delivering exceptional customer experiences. As our new Head of Customer Service and CX, you'll play a crucial role in ensuring our customers receive the best possible service across all interactions.Key ResponsibilitiesCustomer Service Operational Leadership - Oversee the...
-
Customer Experience Manager
4 weeks ago
Hull, Kingston upon Hull, United Kingdom TravisPerkins - Attrax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Supervisor to join our team at Toolstation. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesSupport the Store Manager in leading the store team and achieving sales...
-
Customer Experience Manager
4 weeks ago
Hull, Kingston upon Hull, United Kingdom TravisPerkins - Attrax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Supervisor to join our team at Toolstation. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesSupport the Store Manager in leading the store team and achieving sales...
-
Customer Experience Representative
4 weeks ago
Hull, Kingston upon Hull, United Kingdom Quickline Communications Full time{"title": "Customer Experience Assistant", "description": "Join Our Team at Quickline CommunicationsWe're Quickline Communications, and we're on a mission to provide lightning-fast, reliable broadband to everyone, everywhere. Our team is passionate about delivering exceptional customer experiences, and we're looking for a talented Customer Experience...
-
Customer Experience Representative
4 weeks ago
Hull, Kingston upon Hull, United Kingdom Quickline Communications Full time{"title": "Customer Experience Assistant", "description": "Join Our Team at Quickline CommunicationsWe're Quickline Communications, and we're on a mission to provide lightning-fast, reliable broadband to everyone, everywhere. Our team is passionate about delivering exceptional customer experiences, and we're looking for a talented Customer Experience...
-
Customer Experience Advisor
4 weeks ago
Hull, Kingston upon Hull, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Kingston upon Hull, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Advisor
4 weeks ago
Hull, Kingston upon Hull, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Kingston upon Hull, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Advisor
1 month ago
Hull, Kingston upon Hull, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Kingston upon Hull, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Advisor
1 month ago
Hull, Kingston upon Hull, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Kingston upon Hull, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Specialist
9 hours ago
Hull, Kingston upon Hull, United Kingdom Clydesdale Bank plc Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a crucial role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesWelcoming customers to our stores and providing a warm and...
-
Customer Experience Ambassador
2 weeks ago
Hull, Kingston upon Hull, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our venue team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Your primary focus will be on ensuring that every customer has a memorable...
-
Experienced Sales Professional
2 weeks ago
Hull, Kingston upon Hull, United Kingdom Ted Experience Full timeTransform Lives with Our Groundbreaking Tobacco AlternativeAre you passionate about creating a healthier future for adult smokers? Do you want to be part of a team that's changing lives for the better? We're seeking an experienced sales professional to join our mission and help adult smokers discover a healthier, more affordable alternative to traditional...
-
Retail Store Experience Manager
4 days ago
Hull, Kingston upon Hull, United Kingdom The Works Full timeUnlock Your Potential as a Retail Store Experience ManagerWe are seeking an exceptional Retail Store Experience Manager to join our team at The Works. As a key member of our retail management team, you will play a crucial role in delivering an outstanding customer experience and driving sales growth.About The WorksThe Works is a dynamic and forward-thinking...
-
Sales Assistant
2 weeks ago
Hull, Kingston upon Hull, United Kingdom Boux Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at Boux Avenue. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our sales floor.Key ResponsibilitiesOptimise sales opportunities...
-
Customer Success Manager
2 weeks ago
Hull, Kingston upon Hull, United Kingdom Wolters Kluwer Full timeDrive Customer Success at Wolters KluwerWe're seeking a skilled Customer Success Executive to join our team at Wolters Kluwer. As a key member of our customer success team, you'll play a vital role in driving the success of our customers and ensuring they achieve their business outcomes.Key Responsibilities:Develop and maintain strong relationships with...
-
Customer Service Manager
1 day ago
Hull, Kingston upon Hull, United Kingdom Sanctuary Group Full timeSanctuary Group manages a diverse portfolio of homes and provides support for various community initiatives across England. As a Customer Service Manager, you will play a crucial role in ensuring a high-quality service delivery for our customers.Key Responsibilities:Manage the performance of Customer Service Centres to ensure efficient service delivery in...
-
Bar Team Member
7 days ago
Hull, Kingston upon Hull, United Kingdom Stonegate - Bars & Venues Full timeBar Team Member Role OverviewWe're looking for a skilled Bar Team Member to join our team at Sutton Fields. As a Bar Team Member, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.Key Responsibilities:Welcome and engage every guest to create a warm and welcoming atmospherePrepare and serve...