Apprentice Customer Experience Specialist

3 days ago


Darlington County Durham, United Kingdom EE Full time £10
About the Job

We are looking for a highly motivated and dedicated individual to join our customer service team as an apprentice customer experience specialist. Based in Darlington, this full-time position comes with a competitive hourly rate of £10 and the chance to develop a rewarding career with EE.

Key Accountabilities
  • Ensure seamless customer experiences through various touchpoints.
  • Assist customers in understanding their bills and contracts.
  • Support customers in resolving technical issues related to their mobile devices.
What It Takes to Succeed
  • A genuine enthusiasm for delivering exceptional customer service.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a collaborative team environment.
Our Comprehensive Benefits Package
  • A tailored training program designed to help you grow professionally.
  • Huge discounts on EE and BT products, including mobile and broadband services.
  • Optional private healthcare and dental plans.
  • A share scheme allowing you to invest in the company at a discounted rate.
  • 25 days of annual leave, with the option to purchase additional time off.


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