Excellent Customer Experience Specialist

3 weeks ago


Darlington, Darlington, United Kingdom EE Full time
Career Opportunity

As an Excellent Customer Experience Specialist at EE, you will play a vital role in ensuring that our customers receive exceptional service every time they interact with us. With a strong focus on customer satisfaction, you will work closely with our customers to resolve any issues they may have, whilst also promoting our products and services.

You will be required to maintain accurate records of customer interactions, and provide feedback to improve our service delivery. In return for your hard work and dedication, you will receive a competitive salary of £20,280 per year, plus incentives throughout the year. You will also have access to ongoing training and development opportunities, including training towards an NVQ, to help you progress your career.

We are proud to offer a range of benefits, including huge discounts on EE & BT products, volunteering days, optional private healthcare and dental, and a share scheme where you can invest in the company at a discounted rate. You will also have access to 25 days holiday, optional pension scheme, critical illness cover, childcare vouchers, gym membership discounts, and discounts off attractions for the family all year round. So, if you are passionate about delivering exceptional customer experiences and want to make a real difference, we would love to hear from you.



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