Customer Engagement Specialist
2 days ago
We are looking for a Customer Engagement Specialist to join our team in Darlington. In this role, you will be responsible for engaging with customers over the phone and discussing how we can enhance their digital lives.
The ideal candidate will have excellent communication and negotiation skills, as well as the ability to work in a fast-paced environment. You should also be comfortable working in a sales-based role and meeting targets.
Key Responsibilities- Discussing how we can enhance our customers' digital lives and offering the right products and services.
- Working closely with our customers over the phone to understand their needs and provide tailored solutions.
- Meeting targets and working in a fast-paced environment.
The salary for this position is estimated to be around £25,000 per annum, based on the location and industry standards. In addition, you will receive a range of benefits, including online GP access, market leading paid carers leave, and discounts on EE & BT products.
Benefits- A competitive salary of around £25,000 per annum.
- Online GP giving you access to a GP via telephone or video 24/7 for both you and your immediate family.
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Huge discounts of EE & BT products, saving you hundreds of pounds every year.
As a Customer Engagement Specialist at EE, you will be part of a dynamic and supportive team. We are passionate about developing our people and providing them with the tools and training they need to succeed.
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